What does Snap-on Tools of Canada Ltd. (Snap-on) expect from its Franchisees?

Franchisees are an integral part of the value chain model that Snap-on uses to identify the value added services that can achieve the company's vision and mission. We expect you to be a strategic partner with us to achieve a greater market share by being customer focused. This means that you identify the customers' needs and wants and target sales specifically to those needs, you check availability of any items that the customer has requested, and you provide advise to the customer on how he/she can make their jobs easier and more efficient. You will also help customers use Snap-on's credit programs to make it easier for them to fulfil their needs, honour Snap-on's warranty and meet the customers' needs for service.

What should Franchisees expect from Snap-on?

You should expect Snap-on to be your strategic partner, providing training, quality products, advertising and promotional programs, and opportunities to expand and grow your business.

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Our business is all about dealing with people. We like to say we're in the tool industry running a people business.

Selling tools to professionals requires a commitment to understanding problems, paying attention to details, and building relationships based on honesty and trust.

We look for prospective Franchisees who have the ability and desire to be successful.

We provide classroom and actual in-the-field training, and a field manager who will act as your coach and business consultant. We also provide you with the finest products available in the automotive aftermarket, and a brand that has been recognized for eighty years as the best money can buy.

Customers will expect a lot from you as a Snap-on Franchisee. If you have the energy, courage, patience and dedication you can meet those expectations and enjoy success with Snap-on.

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