Snap-on Industrial FAQs
 How
do I contact a Snap-on Industrial Web order representative?
How
do I order a Snap-on Catalog?
What
is the QuickAdd+ feature?
What
are the Customer Service hours for the website? What
number do I call?
How
often are the FAQs updated?
Do
I have to register on Snapon.com in order to browse
the catalog?
What
are the different ways I can search for an item?
How
do I set up an online account with Snapon.com?
I
forgot my password. What can I do, and how do I get
a new one?
My
username and password does not work.
Why
do I have to enter my GSA SmartPay card number when
I register as a federal government user?
I
tried to register online, but I was asked for my Snap-on
Account number. Can I register online even though I
have never purchased from Snap-on before and I don't
have an account number?
I
am a current Snap-on Industrial customer, but I don't
have my account number, delivery code, ship-to zip code
and warehouse information available; nor do I have a
copy of a recent packing slip. How can I register online?
How
do I edit my login name?
How
do I edit my bill-to information?
How
do I add another ship-to address?
What
if someone leaves my company?
How
do I order a special part number?
Why
can I only purchase with a credit card?
How
do I know that my order has been processed?
Will
I receive an order confirmation?
How
can I look up shipment tracking information?
Who
do I contact for the status of my order?
What
credit cards do you accept for payment?
Is
there anything special I need to do to make my bill-to/ship-to
tax exempt?
How
long will it take for my pricing to be displayed online?
Why
are my online prices different from those in the Snap-on
catalog?
How
do I save my shopping cart?
How
do I edit the quantity after the item is already in
the shopping cart?
How
do I clear a shopping cart?
How
do I create a new shopping cart?
How
do I delete a shopping cart?
How
do I rename a shopping cart?
Who
do I call to obtain product information?
I
am a student. Can I place orders over the Internet and
receive my student discount?
I
have a socket that has failed. Who do I contact for
warranty replacement?
Who
do I contact for a breakdown on an item?
Who
do I contact for a MSDS sheet?
Once
I submit my request for an Internet account, how long
does it take for the application to be processed?
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