Q: How do I edit my login name?
A: Login names, once they are created, cannot be changed. If necessary, please contact Industrial/Government Internet Support at 1-877-740-1881 Monday - Friday 7:00am - 5:00pm Central Time.

Q: How do I edit my bill-to information?
A: If you have self-registered on www.snapon.com, you simply need to visit the "Your Profile" page under the "Your Account" section to change your bill-to information.

If you did not self-register online, you will need to contact Industrial/Government Internet Support at 1-877-740-1881 Monday - Friday 7:00am - 5:00pm Central Time; they will change your bill-to information for you.

Q: How do I add another ship-to address?
A: Please contact Industrial/Government Internet Support at 1-877-740-1881 Monday - Friday 7:00am - 5:00pm Central Time and they will be able to add a new ship-to address for you.

Q: What if someone leaves my company?
A: Please call Industrial/Government Internet Support at 1-877-740-1881 Monday - Friday 7:00am - 5:00pm Central Time, or email indcswo@snapon.com and we will remove that particular user from the system.