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DGA6000 LINK Troubleshooting and Warning Codes

Last Updated: April 15, 2021

Overview

Advice on what to do if your Sun DGA6000 LINK Emissions Analyser presents you with a warning code, including possible root causes and guidance on the next steps.

Symptoms

Warning codes appearing on your DGA6000 LINK's Information screen - either in the System Warnings section or Gasbench Warnings.


Resolution

See the lists of codes, possible root causes and instructions on your next steps:

Gasbench Warnings

Code

Description

Root Cause

Action Required

0

Detector temp O.O.R

Possible faulty gas bench

Engineer required

1

Ambient temp O.O.R

Possible faulty gas bench

Engineer required

2

Pressure O.O.R

Possible faulty gas bench

Engineer required

3

Calibration required

Unit working

Engineer required

4

Calibration in progress

Unit working

None

5

Warm up in progress

Unit working

Wait for unit to warm up

6

Zero required

Unit working

Wait for unit to complete task

7

Zero in progress

Unit working

Wait for unit to complete task

8

Vacuum O.O.R

Possible faulty gas bench

Engineer required

9

Rpm O.O.R

Possible faulty gas bench

Engineer required

10

Oil temp O.O.R

Possible faulty gas bench

Engineer required

11

NOx O.O.R

Possible faulty gas bench

Engineer required

12

O2 O.O.R

Possible faulty gas bench

Engineer required

13

CO2 O.O.R

Possible faulty gas bench

Engineer required

14

CO O.O.R

Possible faulty gas bench

Engineer required

15

HC O.O.R

Possible faulty gas bench

Engineer required

16

Channel error

Possible faulty gas bench

Engineer required

27

Initial zero in progress

Unit working

None

28

Bad NOx sensor

NOx sensor needs changing

Order and fit sensor

29

Detector Low Signal

Possible faulty gas bench

Engineer required

30

Bad O2 sensor

O2 sensor needs changing

Order and fit sensor

31

EEPROM failed

Possible faulty gas bench

Engineer required

System Warnings

Error code

Area

text

Root cause

Action required

0

SGM II Gas analyser

Change O2 Cell

O2 cell expired

Replace O2 sensor and calibrate

1

SGM II Gas analyser

Pre_Warning O2 Cell near end of life!

O2 cell near end of life

Order replacement O2 cell ready to replace

2

SGM II Gas analyser

Temperature limit exceeded

Gas module overheated

check fan / filter on base of gas module

3

SGM II Gas analyser

BGL (Negative Drift)

Zero point drifted

ensure no fumes in workshop and zero calibrate unit

4

SGM II Gas analyser

Water Detected

water in gas sample system

allow SGM to automatically clear water

5

SGM II Gas analyser

Gas bench errors Present

Gas bench has fault

see other codes

6

SGM II Gas analyser

Auto zero calibration pending

Gas bench need to autocal

remove sample probe from exhaust and allow unit to autocalibrate

7

SGM II Gas analyser

Condensation in bench Detected

water in gas bench

leave pump running and allow sample system to dry out

8

SGM II Gas analyser

Low Gas Flow / Water in Pipe

filters blocked / water in pipe

allow water to clear / change filters/ blow hose out with an airline

9

SGM II Gas analyser

High Vacuum Reading

filters blocked / water in pipe

allow water to clear / change filters/ blow hose out with an airline

10

SGM II Gas analyser

Temperature Error

Gas bench overheating

check fan on gas module

11

SGM II Gas analyser

CO2 too high while HC residue check

Co2 high

remove probe from exhaust

12

SGM II Gas analyser

Gasbench driver error

USB connection problem

check USB connectors and or restart system

13

SGM II Gas analyser

No NO cell

no cell detected

connect cell

14

SGM II Gas analyser

No O2 cell

no cell detected

connect cell

15

SGM II Gas analyser

No Gas Flow / Pump not Running!

no flow detected from pump

check for blockage restart gas module

16

SGM II Gas analyser

No Acceptable new cell

new cell fitted outside of tolerance

check cell / replace as required

17

SGM II Gas analyser

Change NO cell

No cell needs changing

replace No cell

18

SGM II Gas analyser

NO cell requires calibration

No cell requires calibration

service engineer required

19

SGM II Gas analyser

Calibration Expired

Gas calibration expired

service engineer required

20

SGM II Gas analyser

Calibration due within 14 days

gas calibration due in 14 days

service engineer required within 14 days

21

SGM II Gas analyser

Leak Check Required

daily leak check required

perform leakcheck

 

 

 

 

 

245

SDP platform (PC)

Error cannot open the device OBD ROTI II

PC not seeing external device

check Bluetooth dongle location / configuration setting within SDP software

246

SDP platform (PC)

Error cannot open the device DSS 2 SMOKEMETER

PC not seeing external device

check Bluetooth dongle location / configuration setting within SDP software

247

SDP platform (PC)

Error cannot open the device REMOTE CONTROL

PC not seeing external device

check Bluetooth dongle location / configuration setting within SDP software

248

SDP platform (PC)

Error cannot open the device RPM & TEMPERATURE

PC not seeing external device

check Bluetooth dongle location / configuration setting within SDP software

249

SDP platform (PC)

Error cannot open the device GAS MODULE

PC not seeing external device

check Bluetooth dongle location / configuration setting within SDP software

250

SDP platform (PC)

Error cannot open the device DSS 10 SMOKEMETER

PC not seeing external device

check Bluetooth dongle location / configuration setting within SDP software

251

SDP platform (PC)

Error cannot open the device DSS 10 W SMOKEMETER

PC not seeing external device

check Bluetooth dongle location / configuration setting within SDP software

 

 

 

 

 

255

SDP platform (PC)

OBD ROTI II can't connect

PC not communicating with external device

check external device powered up / within operating range

256

SDP platform (PC)

DSS 2 SMOKEMETER can't connect

PC not communicating with external device

check external device powered up / within operating range

257

SDP platform (PC)

REMOTE CONTROL can't connect

PC not communicating with external device

check external device powered up / within operating range

258

SDP platform (PC)

RPM & TEMPERATURE can't connect

PC not communicating with external device

check external device powered up / within operating range

259

SDP platform (PC)

GAS MODULE can't connect

PC not communicating with external device

check external device powered up / within operating range

260

SDP platform (PC)

DSS 10 SMOKEMETER can't connect

PC not communicating with external device

check external device powered up / within operating range

261

SDP platform (PC)

DSS 10 W SMOKEMETER can't connect

PC not communicating with external device

check external device powered up / within operating range

 

 

 

 

 

330

DSS 10 W SMOKEMETER

Ambient temperature too high or too low.

Smokehead measuring air temperature out of range

Move head to a different location / engineer required

331

DSS 10 W SMOKEMETER

Optical detector temperature too high or too low.

Internal optic failure

service engineer required

332

DSS 10 W SMOKEMETER

The Tube Temperature is low.

internal measuring tube temp out of range

allow to warm up, ensure battery charge light is not on, service engineer required

333

DSS 10 W SMOKEMETER

Supply voltage too high or too low.

internal voltage out of range

service engineer required

334

DSS 10 W SMOKEMETER

Annual calibration required. Call for service !!

smokehead calibration required

service engineer required

335

DSS 10 W SMOKEMETER

Opacity out of range Zero calibration required.

Optic windows dirty or faulty

clean optics and try recalibrating unit

336

DSS 10 W SMOKEMETER

Requested number of sample points have not been sampled completely.

insufficient smoke to complete test

retest vehicle

337

DSS 10 W SMOKEMETER

Smoke head has been restarted. Zero calibration required !

unit has restarted and not done self test

perform a zero calibration

 

Applies To

DGA6000 LINK

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