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How to check for & download software updates

Applies To: VERUS™ Edge, ZEUS

This describes the basic procedures for manually downloading software updates and upgrades.Normally, the SST will automatically detect and download software. The following procedure can be used to manually check for and download software.


To manually download software:

  1. Select the ShopStream Update Tool (SST) icon in the system tray to open the menu
  2. Select Check for Updates from the menu. A series of message boxes will display as the SST searches for updates
    Once the search is complete, one of two results are expected:
    • If no updates are found, the message box closes and a “No updates available” message displays. Select the message to close it.
    • If updates are found, they will automatically begin to download
  3. During an active download, two options are available:
    • Minimize—closes the message box. The download continues as a background task and the diagnostic tool can be used normally. Select Show Progress from the SST icon menu at any time to reopen the message box and check the status of the download.
    • Cancel—stops and cancels the download and closes the message box. If you select Cancel, and choose to re-start the download, the download will start from the beginning.
  4. Once the download completes, it must be installed.

Last Updated: October 1, 2019

Got Questions?


Contact our Customer Care Department:

Email: techsales.uk@snapon.com

Tel: (01553) 692422

Mon-Fri 8.45am-5pm


For Snap-on Tools or to contact your local dealer, call (01536) 413800

E-mail kettcustserv@snapon.com


Software Subscription enquiries:

(01536) 413825 and choose option one

E-mail kettsubscriptions@snapon.com

Mon-Fri 8.30am-5pm


Snap-on is a trademark of Snap-on Incorporated.

All other marks are trademarks of their respective holders.

© 2019 Snap-on Incorporated. All Rights Reserved.

Got Questions?

Contact our Customer Care Department

Email: techsales.uk@snapon.com

Tel: (01553) 692422


For Snap-on Tools

or to contact your local dealer

call (01536) 413800

E-mail kettcustserv@snapon.com

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