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Checking for Software Service Releases


How to check for, download and install Service Releases using ShopStream Connect on MICROSCAN



IMPORTANT: An uninterrupted power source to the diagnostic tool is crucial during an update, as any loss of power may damage the tool and render it inoperative. It is highly suggested that a new battery be used. The Type A to Type B USB cable that came with your MICROSCAN is required for this process.

  1. Download and Install ShopStream Connect on your PC
  2. With the MICROSCAN powered off connect it to the PC, Mini B end to the MICROSCAN and Type A end to the PC. It will boot to a service menu
  3. From the menu select Connect to PC (MSD Mode)
  4. Launch the ShopStream Connect software on the PC
    NOTE: If an update window opens automatically skip to step 8
  5. Access the Tools menu
  6. Select Update Software
  7. Select MICROSCAN from the list at the right

  8. When the ShopStream Connect Update Manager box appears, select Next
  9. If an update is found select Download
  10. Once the download completes, or none is available, select Finish to close the Update Manager box
  11. Press Y on the MICROSCAN to exit Connect to PC mode and then disconnect it from the PC
  12. Press the Power button to power on the MICROSCAN

The MICROSCAN will now start to install the downloaded service update on the tool. The update process begins automatically when you power on your diagnostic tool, and is complete when the home screen displays.

Last Updated: June 19, 2019

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