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Checking for Software Service Releases

Applies To: MODIS™
Overview:

How to check for, download and install Service Releases using ShopStream Connect

Symptoms:

Pre-2006 MODIS units do not have a mini USB port and therefore cannot be directly updated using ShopStream Connect. The program CF card (in the side slot) can be updated through ShopStream Connect using a CF card reader/writer. On 2006 and newer MODIS units the USB port is located under the left handgrip on the circuit board near the side CF card slot (Figure B, #2).

  

       Figure A - Pre-2006 MODIS                                                      Figure B - 2006-newer MODIS

Resolution:

IMPORTANT: An uninterrupted power source to the diagnostic tool is crucial during an update, as any loss of power may damage the tool and render it inoperative. Therefore, use of the AC/DC Power Adapter is required. Connect the MODIS to the PC with the USB cable AND a reliable power source with the AC/DC Power Supply. A Type A to Mini B USB cable OR a ComplactFlash Card reader/writer is required for this process.

  1. Download and Install ShopStream Connect on your PC
  2. Power on the MODIS unit
  3. From the MODIS main menu select Utilities (wrench icon), then Connect to PC
  4. Press the Y button
  5. Press the Power button and then the Y button to power off the MODIS
  6. Press the Power button to power on the MODIS, “The system is now in CONNECT TO PC mode.” Will be displayed on the screen.
  7. Connect the MODIS to the PC, Mini B end to the MODIS and Type A end to the PC
  8. Launch the ShopStream Connect software on the PC
    NOTE: If an update window opens automatically skip to step 12
  9. Access the Tools menu
  10. Select Update Software
  11. Select MODIS from the list at the right

     
  12. When the ShopStream Connect Update Manager box appears, select Next
  13. If an update is found select Download
  14. Once the download completes select Install
  15. Once the install is complete, or no update is available, select Finish
  16. Disconnect the MODIS from the PC
  17. Press the Power button to power off the MODIS
  18. Press the Power button once more to power on the MODIS

The MODIS will now start to install the downloaded service update on the tool. The update is automatically installed when you power on your diagnostic tool, and is complete when the main menu displays.

Last Updated: June 19, 2019
 

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