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Checking for Software Service Releases

Applies To: ETHOS® Edge, ETHOS® Plus, ETHOS® PRO, MODIS Edge™, MODIS Ultra™, SOLUS Edge™, SOLUS Ultra®, TRITON-D8®
Overview:

How to check for, download and install Service Releases using ShopStream Connect

Resolution:

IMPORTANT: An uninterrupted power source to the diagnostic tool is crucial during an update, as any loss of power may damage the tool and render it inoperative. Therefore, use of the AC/DC Power Adapter is required. The Type A to Mini B USB cable that came with your handheld diagnostic tool is also required for this process.

  1. Download and Install ShopStream Connect on your PC
  2. Power on your diagnostic unit
  3. Connect the unit to the PC, Mini B end to the tool and Type A end to the PC
  4. From the main menu select Tools, then Connect to PC
  5. Select Continue
  6. Launch the ShopStream Connect software on the PC
    NOTE: If an update window opens automatically skip to step 10
  7. Access the Tools menu
  8. Select Update Software
  9. Select your tool from the list at the right

     
  10. When the ShopStream Connect Update Manager box appears, select Next
  11. If an update is found select Download
  12. Once the download completes, or no update is available, select Finish to close the Update Manager box
  13. Select Exit on the diagnostic tool and then disconnect it from the PC
  14. Press the Power button and then select OK to power off the tool
  15. Press the Power button once more to power on the tool

The unit will now start to install the downloaded service update on the tool. The update process begins automatically when you power on your diagnostic tool, and is complete when the home screen displays.

Last Updated: June 19, 2019
 

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