< Back to Results

Closing a software application using Task Manager

Applies To: VERDICT®

How to access and use Task Manager.


An unresponsive program


  1. Tap the Desktop button located in the lower left corner of the screen. This will display the Windows Start/Task Bar at the bottom of the screen directly below the Diagnostic Suite.
  2. Press and hold the stylus on the blank grey area of the Start/Task Bar for a few seconds to open the Right-Click menu.
    This can also be accessed using a USB mouse right click.

  3. On the Right-Click menu select Task Manager.
  4. In the Task Manager window select the software application you wish to close. Tap on the End Task Button at the bottom of the window.

  5. If a second End Program window appears, click the End Now button. This box will close and the Task Manager window will be displayed again.

  6. Close the Task Manager window by pressing the red "X" in the upper right corner.

Last Updated: June 19, 2019

Got Questions?

Contact Diagnostic Customer Care:
Car & Light Truck Diagnostics

Send e-mail
(800) 424-7226

Heavy-Duty Truck Diagnostics

Send e-mail
Contact us here
(800) 311-5452

Request Product Information

Snap-on Diagnostic Tools and

Repair Information

Snap-on is a trademark of Snap-on Incorporated.

All other marks are marks of their respective holders.

©2020 Snap-on Incorporated. All Rights Reserved.

Got Questions?

Request Product Information

Online Product Help Here

Contact Diagnostic Customer Care

Send e-mail

(800) 424-7226

Mon - Fri 6am - 5pm PST


Product Registration:

• US     • Canada

We welcome your feedback on our website.


Enter your name:



Please rate your experience in the following:
(1 being an unpleasant experience and 10 being exceptional)


 1  2  3  4  5  6  7  8  9  10


 1  2  3  4  5  6  7  8  9  10


Suggested improvements:

Can we contact you by e-mail to discuss your feedack further?


If you would like to receive e-mails from Snap-on about product releases, developments and promotions, please click the box below.