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Fixed It! How SureTrack Helps You Get the Fix Faster

Applies To: MODIS Ultra™, SOLUS Edge™, VERDICT®, VERUS®, VERUS® PRO, VERUS® Wireless
Overview:

What the “Fixed It!” count on the right side of Real Fixes means and why it’s valuable.

Symptoms:

The “Fixed It!” count appears on the right side of Real Fixes every time you visit SureTrack. You may have wondered what it means or why it’s important.

Resolution:

The “Fixed It!” count indicates how many times a Real Fix or Tip has helped at least one technician in the SureTrack community repair a vehicle in their bay.

Anytime you read a Real Fix or Tip in SureTrack, you are given the opportunity to add to the Fixed It count if the Real Fix or Tip helped you repair a problem. Simply click where it says ”Fixed It” next to the red check mark. The great thing about the Fixed It count is it lets you easily see which Real Fixes and Tips are actually helping to resolve vehicle issues out there in the real world, in bays all over the country.

For example: there are several Real Fixes associated with a Chevrolet with a P0171 code. If a Real Fix has a Fixed It count of 90, a second Related Real Fix has a Fixed It count of 10, and a third Related Real Fix has a Fixed It count of only 3, you’ll know by those numbers which one has led to a repair of this vehicle most of the time for SureTrack community members.

Last Updated: May 16, 2019
 

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