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How long does it take to download and install a Software Upgrade using ShopStream Connect™?

Applies To: ETHOS® Plus, MODIS Edge™, MODIS Ultra™, MODIS™, SOLUS Edge™, SOLUS PRO™, SOLUS Ultra®, TRITON-D8®
Overview:

If I am on the Software Subscription Program and an upgrade is available, how long will it take to download and install on my diagnostic tool?

Resolution:

If you are enrolled in the Software Subscription Program, ShopStream Connect will notify you when a Software Upgrade is available. The average download time is 20-30 minutes, but may vary dependent on the quality of your connection and speed. Downloads may be conducted at any time, but it is recommended that you perform the platform software installation Monday – Friday, during business hours to ensure Customer Care representatives are available for support.

Last Updated: June 20, 2019
 

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