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Installing downloaded updates

Applies To: VERUS® Edge
Overview:

When a software update is ready for installation, an installation update message will appear.

Symptoms:

You can select the message or the SST icon from the system tray at anytime to start the software update installation process.

Resolution:

NOTE: If applicable, before installing a software update, have your Scan Module and USB cable available. The software update may include Scan Module firmware updates that need to be installed.

To install a software update:

1. Select the software update available message, or the SST icon from the system tray. A software update installation window will display.

2. Select an installation option to continue:

  • Install Now—starts the software update installation. Proceed to step 3.
  • Install Later—closes the message. The message will reappear at a later time as a reminder.

3. Close the ShopStream Diagnostic Suite application. The ShopStream Diagnostic Suite should remain closed until the software installation has completed.
4. Follow the on-screen instructions to complete the installation.
5. After the installation is complete, open the ShopStream Diagnostic Suite application.
6. If applicable, select Scanner from the Home Screen. If a Scan Module firmware update has been received, a “Scan Module firmware update” message will display - the Scan Module must be connected via USB cable to complete.

  • If the Scanner opens normally and no update message is displayed, proceed to step 7.

7. Turn the diagnostic tool off, then turn it on (re-boot).

Last Updated: June 15, 2018
 

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