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What do I do if my software download is interrupted?

Applies To: ETHOS® Plus, MODIS Ultra™, MODIS™, SOLUS Edge™, SOLUS PRO™, SOLUS Ultra®
Overview:

What do I do if Internet service is interrupted while downloading a Snap-on Software Subscription upgrade?

Resolution:

The Resumable Download feature handles a short intermittent loss of Internet of about 60 seconds. In this case ShopStream Connect™ will resume the download automatically from where it left off. If the interruption is more than a minute, you may need to reconnect the platform to ShopStream Connect and reinitiate the download manually. The download begins again from the point where it left off.

Last Updated: May 1, 2015
 

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