Overview
What do I do if Internet service is interrupted while downloading a Snap-on Software Subscription upgrade?
Resolution
The Resumable Download feature handles a short intermittent loss of Internet of about 60 seconds. In this case ShopStream Connect™ will resume the download automatically from where it left off. If the interruption is more than a minute, you may need to reconnect the platform to ShopStream Connect and reinitiate the download manually. The download begins again from the point where it left off.