Scan Module
(Pairing / Firmware Update / Troubleshooting)
Application: ZEUS+ & ZEUS
The Compact Scan Module (CSM) is a wireless device that is connected directly to the vehicle data link connector (DLC), and wirelessly transmits vehicle data to the diagnostic tool.
Compact Scan Module Identification |
||
---|---|---|
Model Number is located on Back of Unit | ||
Version | Supplied With |
Model Number |
S5 | Early ZEUS Tools |
EESM304A |
S7 | ZEUS Tools |
EESM306 |
S9 | ZEUS+ Tools |
EESM306B |
The CSM requires power from an external source to operate.
When testing OBD-II/EOBD vehicles, the CSM is powered by the vehicle when connected to the data link connector (DLC).
When pairing or updating the firmware, the CSM should be powered by USB connection directly to the diagnostic tool.
Light emitting diodes (LEDs) on the CSM indicate communication status. The following LED descriptions apply only when the CSM is powered by the vehicle DLC (unless otherwise noted).
● | GREEN - Power / Communication indication |
● | RED - Error / Self-test indication |
● | BLUE - Connection / Communication indication |
LED indicator descriptions:
● | GREEN |
– | Off - CSM is not being powered |
– | On Continuous - CSM has power, but is not communicating |
– | Flashing - CSM has power, and is communicating |
● | RED |
– | Off - normal state, no errors detected |
– | On Continuous - communications error detected |
– | Flashing - internal self-test in process, will go out once the test completes |
● | BLUE |
– | Off - no connection |
– | On Continuous - USB cable connected and communicating |
– | Flashing - wirelessly connected and communicating |
In addition to onscreen messages, the CSM uses audible tones to alert you of connection status. Alerts include:
● | Initial power on - (single 100ms “beep”) |
● | Communication terminated, CSM still connected to vehicle DLC - (After losing communication, will continuously beep at two different frequency's every 10 seconds.) |
● | Communication terminated with diagnostic tool (out of range) - (After losing communication, will continuously beep at two different frequency's every 10 seconds.). Diagnostic tool will also display a message “trying to re-establish communication”. |
If other alerts occur (series of “beeps”) this may indicate a communication error. Follow the onscreen instructions, to identify and resolve the issue.
A built-in LED flashlight is provided to assist in illuminating dark areas in the vehicle to find the DLC.To operate the light, press and hold the switch.
The LED is powered by a built-in (non-replaceable) battery, and automatically charges when the CSM is supplied power.
How to Video Opens new tab |
---|
1. | Connect the diagnostic tool to it's power supply and turn it on. |
2. | Connect the supplied USB cable to the CSM and USB jack on the diagnostic tool. The blue LED should be lit on the CSM. |
3. | Select System Settings. |
4. | Select Paired Devices. |
5. | Select Add . |
6. | Select OK |
7. | Select your CSM to pair it. |
If more than one are displayed, match the last six numbers of the onscreen listing to the last six numbers on the sticker on the back of your CSM.
8. | Wait for the CSM to pair. |
9. | When finished, the CSM is listed under Paired Devices and will automatically connect when both are powered up. |
Notes:
● | The CSM and diagnostic tool must be powered on when pairing. Make sure the diagnostic tool is connected to the AC power supply. |
● | The device only needs to be paired once. The connection configuration should remain in memory for all future uses, unless the connection configuration is removed or lost. |
● | The blue LED is illuminated when power is being supplied via a USB connection. The green LED on the CSM is illuminated when power is being supplied to the CSM by a vehicle DLC. |
● | After the CSM is paired, you may see a firmware update prompt. If this occurs follow the screen prompts to update. For more information, see Updating Scan Module Firmware. |
There are two quick checks to see if the CSM is paired, either can be used.
Check 1:
Look for the CSM status icon on the lower right of the Home Screen.
If the CSM icon has a blue dot over it, then it is paired.
If it has an "X" over it, then it is not paired.
If it has a slash "/" through it, then it is paired but not communicating.
Check 2:
From the Home Screen, select > System Settings > Paired Devices
Look for your CSM under "Paired Devices"
The internal programming (firmware) of the Compact Scan Module (CSM) may require periodic updates. Firmware updates increase the CSMs diagnostic capabilities; typically by adding support for new tests, vehicles, and enhanced applications to the vehicle databases.
CSM firmware updates (when available) are delivered with diagnostic software updates/upgrades. Upon starting the Scanner function, initially after a software update or upgrade has been installed, a message may be displayed to inform you an update is available.
Description of choices :
● | Update Now begins the process immediately. |
● | Update Later defers the operation, closes the message, and starts the Scanner function. If you choose not to perform the update, it will not affect diagnostic tool operation, however you will not benefit from the additional features available in the update |
The firmware update process, as explained in the following procedure, begins automatically after ten seconds (only when connected by USB) unless Update Now or Update Later is selected.
Before selecting "Update Now" :
The diagnostic tool must be connected and powered by the AC power supply during the CSM firmware update process. Damage can occur to the CSM if the diagnostic tool power is turned off, the power supply is disconnected, or the diagnostic tool looses communication (out of range) with the CSM during the firmware update process.
● | Make sure the diagnostic tool is connected to it's power supply. |
● | Connect the supplied USB cable to the CSM and USB jack on the diagnostic tool. The blue LED should be lit on the CSM. |
1. | Select Update Now. |
The update begins and installation progress is tracked on the screen.
Typical progress screen
A “Successfully Updated” message displays once the installation process is complete .
Typical message
2. | Select OK to close the message and return to Scanner operations. |
The CSM, now has the latest firmware update, and is ready to use.
When troubleshooting CSM connectivity issues, first review the CSM LED status and hardware status icons for possible causes.
CSM operations can be impacted when signal interference, or some other condition, disrupts or impairs the wireless communication network. These interruptions are usually temporary and easily repaired.
Indicators of wireless communication interference include:
● | Slow CSM response accompanied by “Error 101” message. |
● | Slow CSM response accompanied by “Error 404” message. |
● | “Error Occurred” Message when trying to use the CSM. |
● | “Error Occurred” Message after 20 or more minutes sitting idle, particularly if the devices have been stationary. |
If the CSM is paired to the diagnostic tool and tries to communicate with the vehicle and the CSM is not connected to the vehicle, a “no communication” message displays.
The following conditions cause a “no communication” message to display:
● | The Scanner is unable to establish a communication link with the vehicle. |
● | You selected a system for testing that the vehicle is not equipped with (such as ABS). |
● | There is a loose connection. |
● | There is a blown vehicle fuse. |
● | There is a wiring fault on the vehicle, or in the CSM, or adapter. |
● | There is a circuit fault in the CSM, Personality Key, or adapter. |
● | Incorrect vehicle identification was entered. |
If the diagnostic tool is moved out of range of the CSM while communicating, the CSM will sound a short tone and the diagnostic tool will display a message “Trying to Re-establish Communication”. The message will display until communication is established.
Move within range (approximately 50 feet (15.24 m) to restore the connection.
This is a quick and easy method that reestablishes connectivity between the diagnostic tool and the CSM in most instances. If connectivity remains unavailable following recovery, use one of the alternate procedures to restart the system.
This product is intended to be used by professional technicians in a garage environment. Electrostatic discharges may happen occasionally and cause a loss of communication. To restore communication disconnect and reconnect the CSM and follow screen prompts.
1. | Disconnect the CSM from the vehicle. |
2. | Navigate to the Home Screen on the diagnostic tool. |
3. | Select Exit to close the ShopStream Diagnostic Suite. |
4. | Connect the CSM to the vehicle. |
5. | Select the ShopStream Diagnostic Suite icon on the desptop. |
The ShopStream Diagnostic Suite can also be started from the Windows Start menu.
Alternate Recovery Procedures
Use these methods as alternate options to the Recovery Procedure, or when recovery fails to restore the wireless connection.
This method establishes a “hard-wired” USB cable connection between the CSM and diagnostic tool.
1. | Plug the small end of the USB cable into the USB jack on the CSM. |
2. | Plug the large end of the USB cable into a USB jack on the diagnostic tool. |
Scanner functionality should be restored immediately once the USB connection is complete. If not, suspect a hardware failure. The diagnostic tool and CSM are both fully functional, so you can complete your testing with the USB connection intact.
This method, which closes and restarts the ShopStream Diagnostic Suite software, takes about two minutes to complete.
1. | Navigate to the Home Screen on the diagnostic tool. |
2. | Select Exit to close the ShopStream Diagnostic Suite. |
3. | Wait for the CSM Communication LED to stop flashing. |
4. | Select the ShopStream Diagnostic Suite icon on the desktop. |
The ShopStream Diagnostic Suite should open with connectivity restored.
This method, which completely shuts down the diagnostic tool, takes several minutes to complete.
1. | Disconnect the CSM from the vehicle. |
2. | Navigate to the Home Screen on the diagnostic tool. |
3. | Select Exit to close the ShopStream Diagnostic Suite. |
4. | Select Start in the lower-left corner of the screen to open the menu. |
5. | Select Turn Off Computer from the menu. |
6. | Select Turn Off when the Confirmation window opens. |
7. | Wait for the tool to completely turn off, then press the Power button to restart the diagnostic tool. |
8. | Connect the CSM to the vehicle once the ShopStream Diagnostic Suite opens. |