Snap-on Information System: SmartPACK™

SmartPACK™ features SmartCASE™, recall data and Technical Service Bulletins complete with symptoms, causes and solutions, supported by fault codes, their analysis and fault rectification details.

SmartCASE™ features an ingenious resource of known fixes and tips for rectifying faults associated with specific models, again complete with symptoms, causes and solutions.

Technical Service Bulletins

Snap-on Information System offers instant access to a multitude of Technical Service Bulletins (TSBs) sourced from original equipment manufacturers (OEM).

Our team of technical authors carefully adapts the TSBs we receive to best suit the user’s needs.

With a simple mouse click, the technician can instantly check the availability of Technical Service Bulletins for a given vehicle.

What makes Snap-on Information System SmartFIX™ stand out?

• Data complies with the original OEM documentation (covering TSBs from 2008 onwards)
• Single point of access to detailed information on faults, workarounds and defects usually only known to vehicle manufacturers
• Links to industry standard identification, providing an effective interface with other databases
• Smart links to other data categories (specifications, procedures, references)
• The time spent on rectifying known issues is reduced - based on the available information, the workshop can decide whether to rectify the issue in-house or to refer the work to an approved dealer
• Accessible via a fault code search

SmartCASE™

This Smart feature extends Snap-on Information System coverage from OEM-based technical data to information sourced from industry experts and renowned helpdesk organisations.

SmartCASE™ is a unique database module containing cases, with verified fixes and tips, for vehicles on the European market.

It helps the independent workshop to check quickly for solutions to problems for a selected vehicle, so saving time and money.

What makes Snap-on Information System SmartCASE™ stand out?

• Extension of OEM coverage
• Over 5,100 unique bulletins covering 43 brands
• Accessible via a fault code search

General features

Filter Results

• Users can filter TSBs, Cases or Recalls by specifying vehicle area (engine, steering etc.), fault code, noise, defect, or operating condition

Fault Code Search

• Users can find Snap-on Information System Smart bulletins via fault code search on the overview page