Queen's Awards Bring Royal Recognition For Snap-on

Snap-on has received Royal recognition of its double success in this year’s Queen’s Awards for Enterprise after being formally presented with the honours by HM Lord-Lieutenant, Lady Dannatt, at its King’s Lynn office.

The company is one of only six nationwide to have won in two categories in 2019 – achieving the prestigious awards in the Innovation and International Trade categories.

Invited guests included Councillor Geoffrey Hipperson, the Mayor of King’s Lynn and Deputy Lieutenant, Mr Tony Williams.

Snap-on was presented with two crystal bowls and two Grants of Appointment recognising their double success.

Mark Ost, UK General Manager for Diagnostics and Equipment at Snap-on, said: “This is an extremely special day for Snap-on, of that there is no doubt.

“We are continuing down our strategic paths that we started in 2012, which has ultimately led to industry-leading aftercare and these two exceptionally special awards.

“I am delighted to thank all of our associates for embracing that journey, which has led to something that we should all be exceptionally proud of.”

Mark Ost, UK General Manager for Diagnostics and Equipment at Snap-on, with the two crystal bowls presented to the company for winning two Queen's Awards for Enterprise in 2019. Picture credit: Paul Tibbs Photography.

Mark Ost with the two crystal bowls presented to Snap-on for winning two Queen's Awards for Enterprise in 2019. Picture credit: Paul Tibbs Photography.

The award for Innovation was presented in recognition of Snap-on’s all-in-one vehicle repair information resource, SureTrack™.

SureTrack brings together a unique combination of intelligence and expertise to help aftermarket automotive garages increase accuracy and efficiency from diagnosis to completed repair.

The rapid growth in the technology used in the production of cars has highlighted the need for a different approach to vehicle diagnosis and repair.

Technicians are likely to encounter multiple interdependent fault codes, hundreds of live data points, graphs, and eye-crossing diagrams when cars are coming into their garages.

With too much information available, one of the biggest challenges is to find and follow the right clues.

The SureTrack information resource, with thousands of real fixes and top repairs, is a great example of how Snap-on is trying to make the workshop and a technician’s life easier. 

SureTrack offers expert knowledge for professional technicians, combining experience with repair timesavers and verified parts replacement records.

It gives technicians access to information from millions of successful repair orders and thousands of technicians who have already been there, solved that.

SureTrack also offers common replaced parts graphs, showing the parts most commonly replaced to fix symptoms and codes relevant to the car you repair.

The latest enhancement of diagnostic functionality from Snap-on comes with the introduction of Intelligent Diagnostics, which is available on its ZEUS™ and TRITON-D8™ scan tools.

This is a powerful tool and the ultimate time-saver providing technicians with the fastest path to complete the job.

Intelligent Diagnostics brings together all of the tests and information related to a Diagnostic Trouble Code (DTC) to one place including Technical Service Bulletins (TSBs), recalls and campaigns, scanner data, functional tests and resets, guided component tests and SureTrack.

SureTrack is a significant part of the Intelligent Diagnostics process, which combined together allows technicians to efficiently manage their diagnostic workflow.

The International Trade award was received by Snap-on after the company demonstrated sustained growth and success in providing automotive diagnostic and equipment products, customer support, service and repair to European markets from its King’s Lynn facility.

Members of the Snap-on team who have helped drive the company to two Queen's Awards for Enterprise in 2019. Picture credit: Paul Tibbs Photography.

Members of the Snap-on team who have helped drive the company to two Queen's Awards for Enterprise in 2019. Picture credit: Paul Tibbs Photography.

The awards are valid for five years and will enable Snap-on to fly the Queen’s Awards flag at its premises and use the emblem on its stationery, products and packaging.

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