Car manufacturers are actively protecting their vehicles from unauthorised access and cyber threats, by securing vital systems behind secure gateways. Security Link™ allows you to manage all of your OEM secure gateway registrations and Snap-on diagnostic tools in one place - your Technician Profile. For more information see What is Security Link?
- A Technician Profile is used to link your diagnostic scanner to gain access to Snap-on Cloud and Security Link.
- A Shop Profile is used to manage shop information and associate Technician Profiles to the Shop's Account. Shop Profiles are not compatible with Security Link.
NOTE: You can only access vehicles secure gateways by having a Technician Profile. When signed in to Profile Manager on AltusDrive.com, the top of the page will confirm whether you are in a ‘Shop Profile Manager’ or ‘Technician Profile Manager’ account.
No, requirements for Security Link include:
- Compatible Tool
- Connection to Wi-Fi
- Updated Software (Within 6 months from the last install)
See What You'll Need to Get Setup for more details.
If you have logged into AltusDrive, ensure you have selected, “Manage Existing Account” on the initial screen to login directly to Technician Profile. Otherwise, click the profile icon in the top right corner, then ‘Profile Manager’.
Profile Access Code (PAC) is a 4-digit numerical code created by you and saved in your Technician Profile. It is required to access vehicles with Secure Gateways – such as secured Volkswagen Group vehicles. You may be prompted to enter it each time you connect to a secured vehicle.
It can be changed anytime from the Account Information tab in your Snap-on Technician Profile Manager.
Refer to Wi-Fi troubleshooting here.
With each software update, we provide 6 months of access to Information Services which includes Snap-on® Security Link™ access