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Step-by-Step Tutorial

 

Step 1: Setting Up Technician Profile

For the best experience, follow tutorial on desktop.
NOTE: If you have an existing Altus Drive account, you already have a profile. Make sure you are signed in under Technician Profile, not Shop Profile. See FAQ for more information.

  1. Go to AltusDrive.com and select 'Create Individual Account'.
  2. Select 'Get Started'.
  3. Fill out your account information, then click ‘Create Account’.
  4. Check your inbox to verify your email. If you do not see the email, check your spam or junk folder.
    NOTE: If verification email is not sent upon sign up, proceed to login.
  5. After logging in, fill in any missing account information, including country and technician phone number (Figure 1).
  6. Set a Profile Access Code. Click 'Save'.
    NOTE: A 4-digit Profile Access Code is used on some newer vehicle models before gaining certain functions and features.
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Figure 1

Step 2: Adding Diagnostic Scan Tool to Technician Profile

ZEUS Series, VERUS Series
  1. On your diagnostic scan tool, click the Gear Icon (Figure 2).
  2. Select 'Get Connected'.
  3. Enter Technician Profile username and password.
  4. Click 'Add Device'.
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Figure 2
All Other Platforms
  1. On your diagnostic scan tool, click the Gear Icon.
  2. Select 'Get Connected' and gather scan tool Serial Number, PIN, and Code (Figure 3).
  3. On desktop, in Technician Profile Manager, select ‘Device Management’ on the left-side menu.
    IMPORTANT: Make sure you are signed in under Technician Profile, not Shop Profile.
  4. Click 'Add Device' (Figure 4).
  5. Enter your tool’s serial number, pin, and code from the ‘Get Connected’ screen in ALL CAPS with no dashes or spaces.
  6. Click 'Save'.
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Figure 3
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Figure 4

Step 3: Linking OEMs to Technician Profile

Mercedes-Benz Nissan
FCA (International)

Vehicle Makes Included: Jeep, Lancia, Alfa, Fiat

  1. Go to AltusDrive.com and select 'Manage Existing Account' to login.
  2. Once logged into Technician Profile Manager, navigate to the Security Link tab on the left.
  3. Click the blue '+' next to 'FCA International'.
  4. Add required information, if prompted
    1. Account Information
    2. Shop Information
      IMPORTANT: This information will appear in your Vehicle System Reports.
  5. Check the required boxes, and click 'Review Your Order'.
  6. Review your order, then select ‘Proceed to Checkout’. 
    1. Fill in your profile details. Select ‘Next’.
    2. Fill in your billing address information. Select ‘Next’.
    3. Fill in your payment details. Select ‘Next’.
    4. Complete your order by selecting ‘Pay & Subscribe’.
    5. Select ‘Close’.
  7. Restart all diagnostic scan tools connected to this account to sync
Volkswagen Audi Group (VAG)

Vehicle Makes Included: Volkswagen, Audi, Seat, Skoda, Cupra
Volkswagen Audi Group is included when on the latest Snap-on software. Ensure the steps below are followed in order for Security Link to work.

  1. Go to AltusDrive.com and select 'Manage Existing Account' to login.
  2. Once logged into Technician Profile Manager, navigate to the Security Link tab on the left.
  3. Click the blue '+' next to 'Volkswagen Group'.
  4. Add required information, if prompted
    1. Account Information
    2. Shop Information
      IMPORTANT: This information will appear in your Vehicle System Reports.
  5. Click ‘Save and Next’.
  6. Read the privacy policy and terms of use, check the required boxes, and click 'Save'.
  7. If prompted, check your inbox to verify your email. If you do not see the email, check your spam or junk folder. Select 'Done'.
  8. Restart all diagnostic scan tools connected to this account to sync.
Renault Group

Vehicle Makes Included: Renault, Dacia
Renault Group is included when on the latest Snap-on software. Ensure the steps below are followed in order for Security Link to work.

  1. Go to AltusDrive.com and select 'Manage Existing Account' to login.
  2. Once logged into Technician Profile Manager, navigate to the Security Link tab on the left.
  3. Click the blue '+' next to 'Renault Group'.
  4. Add required information, if prompted
    1. Account Information
    2. Shop Information
      IMPORTANT: This information will appear in your Vehicle System Reports.
  5. Read and agree to the required boxes, then click 'Save'.
  6. Restart all diagnostic scan tools connected to this account to sync.
Ford, Hyundai, Kia, Volvo

Ford, Hyundai, Kia, and Volvo are already integrated into Snap-on® Security Link™. Ensure the requirements below are met in order for Security Link to work.

Requirements:
  • Wi-Fi Access
  • Latest Snap-on Software
  • Completed Technician Profile Account, Including Set Profile Access Code
  • Diagnostic Scan Tool Added to Technician Profile

Video

 

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