Trading in a subscribed platform and Enrolling a new platform as part of an EC purchase
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1.
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Log into Chrome, select EC or the customer’s existing EC
number from the Account Type dropdown menu
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2.
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Choose Promo ID and select OK
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3.
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Add Item(s): diagnostic platform part number
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4.
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Select the EC Contract tab in Chrome
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5.
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Click on Add Subscriptions check box
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6.
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Select Yes when prompted “is this a Trade-in?”
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7.
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Choose the subscribed platform being traded in and
click Select
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8.
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Select Subscription from the list of promotions displayed
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9.
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Once ScanBay button becomes active, launch ScanBay
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10.
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Connect new unit and follow prompts to completion
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11.
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Connect trade-in unit and follow prompts to completion to
cancel previous subscription
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12.
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Back in Chrome Customer Order tab, confirm Terms in its EC
tab and line items in the Line Items tab. Print Contract
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13.
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Perform a ScanBay Sync |
