Renewing (enroll up to 90 days before expiration date)

 

1. Log into Chrome, select the customer and start a new order
2. Launch ScanBay
3. Select product or product family and follow prompts
4. Select Activate or Upgrade Customer Unit
5. Next, select Renew Prepaid Plan and change the pricing if needed
6. Follow prompts to review and confirm the upgrade, details of the Prepaid Plan Renewal and customer information
7. The Prepaid Plan Renewal process is complete. Select Finish to exit and return to Chrome
8. Perform a ScanBay Sync