See the Getting Started section in the TRITON-D10 User Guide.

To find accessories, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

To find screen protectors, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

1.

Thoroughly clean and dry the device screen.

2.

Peel back one inch (1in.) of the mask layer (Black Tab marked "1") along the short side of the protector.

3.

Carefully align the exposed edge of the protector to the display screen.

4.

After one edge is aligned, slowly pull the mask layer out from the underside as you apply the protector to the screen using a smooth flat device (such as a credit card) to remove air bubbles.

5.

Once the protector is in place, remove the top mask layer (Red Tab marked "2").

Most all ADAS recalibrations are performed using the Scanner function on your diagnostic tool. Select Scanner, then choose the applicable vehicle system and navigate to the desired function or test. NOTE - Some ADAS tests are displayed on top level menus, so be sure to scroll through the complete menu during navigation.

Depending on the vehicle and recalibration test, special recalibration equipment may be required.

For additional information about Snap-on ADAS recalibraiton equipment visit EZ-ADAS Hub.

ADAS Recalibration Report Form

Depending on the vehicle (if supported), an ADAS Recalibration Report form may be available after performing an ADAS recalibration test.

The ADAS Recalibration Report form allows you to print the form with your shop information, the vehicle’s VIN, odometer and license plate information. The recalibration information is manually entered after the form is printed. Sample ADAS Report

When an ADAS report is generated, press the SAVE icon to automatically uploaded it to the From the Cloud you can print or share the report.

EZ-ADAS Recalibration instructions and user guides are integrated within the Mobile APP and website at EZ-ADAS Hub

Important notes about ADAS and diagnostic tools:

Supported ADAS recalibrations and tests vary by vehicle make/model.
ADAS systems, tests, components, naming conventions and terminology can also vary between make/model.

Before performing any ADAS recalibraiton always make sure:

You have the vehicle identified correctly

You are using the correct special equipment as applicable to the specific vehicle

You follow all instructions and safety precautions as specified

If your diagnostic tool uses a rechargeable type battery pack (e.g. APOLLO Family, TRITON Family, etc), the tool will turn on and operate when connected to a OBD-II vehicle using the data cable (power is supplied via the vehicle DLC). Even though this is possible, it is not recommended. You should always have the correct battery pack installed and charged in the tool during operation.

The diagnostic tool can also be powered from a standard AC outlet using the AC power supply that comes with the tool.

Yes- The diagnostic tool is designed to be powered from the vehicle. All OBD-II/EOBD vehicles have vehicle battery power (B+) available on the data link connector (DLC). The diagnostic tool is powered through the Data Cable when connected to the vehicle DLC

Battery charging occurs whenever the data cable is connected to a live vehicle DLC, or when the AC power supply is used and connected to a live AC power source.

For more information, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

Only use the manufacturer recommended original equipment replacement battery pack.

The Battery Status Indicator LED (located next to the power supply jack) indicates battery status.

Battery Status LED (Top of Tool)
	Green - Fully charged / power supplied by the AC power supply.
	Red - Charging
	Amber - Fault Mode, battery temperature above 104°F/40°C. Allow the tool and battery to cool down before continuing operation.

 

Battery Charge Status Indicator (Title Bar)
	Full Battery Charge Level - Indicates power is being supplied by the internal battery pack. Horizontal bars diminish as the battery discharges.
	Low Battery Charge Level - Indicates the internal battery pack is low and needs to be recharged immediately. A warning message will also display on the screen when the battery gets low.
	External Power Connected - Indicates power is being supplied through the data cable connection to a vehicle or by the AC Power Supply and charging the battery pack.

 

Typical battery pack replacement: (for specific tool instructions, see Main Menu >General Information > The Battery Pack)

1.

Loosen the battery cover screw(s) on the back-side of the diagnostic tool and pull up and out on the lower edge to remove it (or as applicable).

2.

The battery pack is typically removed in the same manner as the battery cover, by pulling the bottom edge up and tilting out (or as applicable).

3.

Reinstall the battery in the opposite manner of removal, and do not overtighten the battery cover screws!

Typical Battery Pack Illustration shown. Later tools may use only one battery cover screw.

1.

Battery Pack

2.

Cover

3.

Cover Screws

Make sure you are using a known good power source, and then try the following:

●

Check to make sure the power button is "clicking" when pressed, make sure it is not stuck in or damaged.

●

Make sure the battery pack is charged, connected and in good condition.

●

Remove and reinstall the battery pack, and try to power up.

●

Connect the AC power supply, and try to power up.

●

Disconnect the data cable from the tool, and try to power up.

If you are still experiencing difficulties, contact customer support

Phone

●

1-800-424-7226

E-Mail

●

diagnostics_support@snapon.com

All the diagnostic tool listed below use power supply Snap-on P/N 2-60666A.

Original Mftr Information - APS P1415 AC Adapter Model: KSAS0251500200D5

Specs:

●

Input: 100-240V~50/60Hz 0.9A

●

Output: 15V - - - 2.0A

Images are typical, for reference only.

All tools shown may not be available in all markets.

TRITON-D10

TRITON-D8

APOLLO-D9

APOLLO-D8

MODIS Edge

MODIS Ultra

SOLUS PLUS

SOLUS Edge

SOLUS Legend

SOLUS Ultra

P1000

VANTAGE Legend

VANTAGE Ultra

Not all scan tool AC adapters are compatible. Using the incorrect AC adapter can prevent the battery from charging or cause issues during software upgrade installations.

To find accessories, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

This feature is only applicable with diagnostic tools that are equipped with a Scope/Meter (e.g. TRITON Family, MODIS Family, etc).

Guided Component Tests provides vehicle specific step-by-step testing and reference information for electrical components and sensors.

= Home Screen > Guided Component Tests

Detailed instructions and reference information are provided to guide you through the testing process, from locating the component, to selecting the appropriate test, showing test lead connections, and illustrating electrical connector and pin configurations.

In addition, the test meter is preconfigured for the selected test to save you time. Test results, including waveform examples, procedures, tips, and specifications may also be provided.

See FAQ Scanner Operations

For most OBD-I (non-OBD-II/EOBD) compliant vehicles you can use the supplied data cable with the optional DA-5 adapter, and an optional manufacturer specific OBD-I adapter.

a.

The 26-pin end “A” of the cable connects to the diagnostic tool.

b.

The16‑pin end “B” of the cable connects to the DA-5 adapter “C”.

c.

One end of the manufacturer specific adapter “D” connects to the to the DA-5 adapter.

d.

The other end of the manufacturer specific adapter “E” connects to the vehicle.

OBD-I adapters with a power jack MUST be connected to the vehicle battery using an accessory power cable “F”.

If the OBD-I adapter does not have a power jack, an external power connection (accessory power cable) is not needed.

The image below shows a typical OBD-I adapter (with power jack). This type of adapter MUST be connected to the vehicle battery, using either of the power cables shown.

1.

Connect Clamps to Vehicle Battery

2.

Accessory Power Cable (Battery clamp type)

3.

Power Cable Connection

4.

Connects to DA-5 Adapter

5.

Typical OBD-I Adapter (with power jack)

6.

Connects to Vehicle

7.

Accessory Power Cable (Power port type)

Only use original Snap-on data cables and accessories with your diagnostic tool. Total data cable length must not exceed 114.17 inches (2.9 meters)

●

An optional OBD-I data cable adapter (DA-5) is available, which allows connection of the supplied DA-4E (OBD-II/EOBD) cable to the DA-5 adapter. The DA-5 adapter connects to the manufacturer specific OBD-I adapter. This may be used instead of the optional OBD-I data cable. Part# EAA0355L93A

●

An optional OBD-I data cable is available, which allows direct connection between the diagnostic tool and the manufacturer specific OBD-I adapter. This may be used instead of the optional DA-5 adapter. DA-5 Cable - Part# EAX0068L01A

●

An optional U.S. domestic and Asian vehicle OBD-I adapter kit is available for select vehicles. The kit includes multiple manufacturer specific adapters and cables for OBD-I connection.

●

An optional European vehicle OBD-I adapter kit is available for select vehicles. The kit includes multiple manufacturer specific adapters, cables and personality keys, providing OBD-I connection capabilities for select vehicles such as Mercedes Benz, VW and BMW. Depending on your diagnostic tool, optional European vehicle software may be required.

For more information, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

Ethernet equipped vehicles use the standard 16 pin OBD-II diagnostic link connector for diagnostic tool connection, however the diagnostic tool and/or data cable must be designed to support Ethernet communication.

If your diagnostic tool and data cable are compatible with Ethernet communication, It will connect to the vehicle automatically.

If your diagnostic tool and/or data cable are not compatible with Ethernet communication, when you try to connect you may be prompted to connect a special data cable. For example, "Use the DA-4EA Ethernet adapter cable. This vehicle is equipped with and Ethernet communications system. Please see your sales representative for more information."

In order to communicate via Ethernet, follow the prompts on the diagnostic tool to use the data cable marked “DA-4E” or “DA-4EA” (current Part Number EAX0072L17A). Substituting a different data cable may result in no or an erroneous communication condition.

Click here for additional information. (opens new tab)

Start by checking the data cable to make sure it is fully seated and connected to the diagnostic tool and to the vehicle DLC. Where possible, connect to a different known good vehicle to test the operation.

Then try to reestablish communication, by starting from the beginning and identify the vehicle to establish communication again. Make sure the vehicle you are trying to ID matches s the ID selection you chose

If there is no change, make the following checks:

Try a known good data cable.

Check the vehicle DLC for damage, ensure the pins are connecting to the data cable, when it is connected.

Test the vehicle DLC using the OEM service instructions, checking the power, ground and communication pins for operation.

Typical OBD-II Data Link Connector (DLC) shown

 

OBD-II Applications - Make sure the vehicle is OBD-II compliant. Most 1996 and newer light duty vehicles are OBD-II compliant, however, the mere presence of the 16 pin OBD data link connector does not guarantee this. Some pre-1996 vehicles, medium duty vehicles, boats and even motorcycles have the 16 pin OBD data link connector but are not OBD-II compliant.

OBD-I Applications - Make sure you are using the correct Personality Key and that it is not damaged. If the correct Personality Key is being used and the issue persists, attempt communication using a new Personality Key appropriate for use with the make of the vehicle. For example, on Ford use the K17 key in place of the K20. If communication can be established with the new key the original key has most likely failed and should be replaced. Please contact your local Snap-on Franchisee to order a replacement key.

MICROSCAN - If using a MICROSCAN device, it remembers the last communication protocol used and will try using that protocol on the next vehicle if it has not powered down. Turn off the device between use to allow it to select the new correct protocol for the current vehicle.

After identifying the vehicle using the VIN, the correct data cable and/or adapter will be displayed on the screen. Some vehicles have multiple DLCs, be sure to use the cable, adapter, and DLC the scan tool indicated on screen after identifying the vehicle.

OBD-I - The vehicle may be providing insufficient B+ voltage and/or ground at the OBD-I DLC. If required, the Lighter Power Cable plugged into the OBD-I adapter (see Connecting to OBD-I vehicles) may be providing insufficient B+ voltage and/or ground.

OBD-II - There may be insufficient B+ voltage and/or ground at the OBD-II DLC.

Chrysler Imports Stealth 1994-1996

Chrysler Imports Talon 1995-1998

Mitsubishi 3000GT 1994-1999

Mitsubishi Diamonte 1994-1996

Mitsubishi Eclipse 1995-1996

Mitsubishi Expo 1994-1996

Mitsubishi Galant 1994-1998

Mitsubishi Mirage 1994-1995

Mitsubishi Montero 1994

Chrysler Sebring 1995-2000

Dodge Avenger 1995-2000

Eagle Talon 1995-1999OBD-I

Depending on your tool and the vehicle, you may be able to use the OBD-I European Vehicle Cable Adapter Kit.

Contact your Snap-on representative for information.

Depending on your device, market and subscription, information services will vary and /or not be available. Performance varies depending on your wireless network equipment and ISP.

The following integrated information services provide up-to-date service/repair information directly to your diagnostic tool, via wireless network connection from our Snap-on Web Services Network:

●

Intelligent Diagnostics

●

SureTrack®

●

Technical Service Bulletins (TSBs)

●

Oil Specs and Resets

If your access to these services has expired, or you have received messages about upcoming software upgrades or pending expiration, contact your sales representative.

The MicroSD card is used to store operating system and user data files (e.g. screen captures and scanner data recordings).

Do not remove the Micro SD card. The diagnostic tool will not operate without the MicroSD card installed.

On select tools, the optional European Communication Software can also be loaded via MicroSD.

The actual SD card is black in color, however for clarity it is shown in red in this image.

The Mini USB Jack is used to transfer saved data files to a personal computer using the ShopStream Connect companion application.

The diagnostic tool serial number is displayed on the System Information screen.

Typical Navigation = Home Screen > Tools > System Information

The diagnostic tool serial number is also located on the back of the diagnostic tool housing.

= Home Screen > Tools > Settings > System Settings > Display > Brightness

Selecting this option opens the brightness setting screen for adjusting the back lighting of the display.

Each push of the Plus and Minus icons, or the up (b) and down (d) arrows, incrementally changes the back lighting up or down respectively.

Select Back from the toolbar or press the N/X button to exit.

= Home Screen > Tools > Settings > System Settings > Display > Color Theme

This option allows you to select between a white and black background for the screen. The black background can be beneficial when working under poor lighting conditions.

Day Theme (white background)

Night Theme (black background).

Night Theme shown

= Home Screen > Tools > Settings > Configure Units

Choose between US customary or metric units of measure for various units of measure.

= Home Screen > Tools > System Settings > Date & Time

Time Zone

This option opens a menu of time zone settings. Scroll to highlight, then select the local time zone. The display returns to the Settings menu once a time zone is selected.

Clock Settings

This option opens a window for resetting the time on the real-time clock.

1.

Select Tools from the Home screen to open the menu.

2.

Select Settings from the menu.

3.

Select Clock Settings from the menu.

A warning message briefly displays followed by the Clock Settings screen.

Clock settings

4.

Select the up (+) icon on the screen or press the up (b) button to incrementally increase the number in the highlighted field. Select the down (–) icon on the screen or press the down (d) button to incrementally decrease the number.

5.

Select the check (a) icon on the screen or press the Y/a button to move the highlight to the next field.

6.

Repeat Step 4 and Step 5 until the correct time is displayed.

7.

Select the Back icon on the toolbar or press the N/X button to close the Clock Settings window and return to the Settings menu.

Daylight Savings Time

This option opens a menu to configure the internal clock for Daylight Savings Time. Choose from:

●

ON—sets the clock for Daylight Savings time.

●

OFF—sets the clock for standard time.

Make either selection, then select the Back icon or press the N/X button to return to the menu.

Time Format

This option determines whether time is displayed on a 12 or 24 hour clock. Selecting opens a menu with two choices:

●

24 Hour Format

●

12 Hour Format

Make either selection, then select the Back icon or press the N/X button to return to the menu.

Date Format

This option allows you to select how date information is displayed. Select from:

●

(MM_DD_YYYY)—Month, Day, Year

●

(DD_MM_YYYY)—Day, Month, Year

●

(YYYY_MM_DD)—Year, Month, Day

Make a selection, then select the Back icon or press the N/X button to return to the menu.

Typical Navigation = Home Screen > Tools > Configure Shortcut Key

Configure the "S" button for Save Screen (when you press the "S" button it will save a bitmap image of the visible screen)

This feature allows you to change the function of the "S" (Shortcut) button.

= Home Screen > Tools > Configure Shortcut Key

Select a function from the menu to set your preference

Options may vary:

●

Brightness—opens the brightness setting screen.

●

Save Screen—saves an image of the visible screen.

●

Save Movie—writes PID data from buffer memory to a file for future playback.

●

Show Shortcut Menu—opens the menu so you can quickly select from any of the functions.

●

Toggle Start/Pause—programs the Shortcut button to work as the Pause and Start icons.

Periodically perform the following tasks to keep your diagnostic tool in proper working order:

●

Check the housing, cables and connectors for dirt and damage before and after each use.

●

At the end of each work day, wipe the diagnostic tool housing, cables and connectors clean with a water damped soft cloth.

●

Clean the touch screen and housing using mild soap and a water damped soft cloth.

Do not use any abrasive cleansers or automotive chemicals on the touch screen or housing.

Scanning a motorcycle is similar to scanning an automobile, however the data cable connection is different. Special data cables and adapters are required for the different motorcycle makes. Once connected the onscreen navigation is similar as well.

This describes typical connection instructions. See the Motorcycle section for details.

= Home Screen > Scanner > Motorcycle > [ID Motorcycle] > Engine > Codes

On-screen data cable connection instructions are provided to connect the Smart Vehicle Interface (SVI) to the motorcycle diagnostic connector.

The illustration shows a typical data cable connection using the supplied DA-5 data cable and the Harley-Davidson HAR-2 Smart Vehicle Interface (SVI). Other manufacturers connections are similar.

For more information on SVI cables, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

The OBD-II/EOBD function can be useful in a situation where the vehicle is not recognized or is an OBD-II compliant vehicle that is not supported by the enhanced scanner software, as you can still access “global” OBD-II/EOBD codes and data.

You can also use it to:

●

Access the OBD-II Service Modes

●

Check Readiness Monitor status

●

Check MIL status

Using the OBD-II/EOBD Health Check function, you can quickly check / clear emissions-related diagnostic trouble codes (DTCs), and check readiness monitors for emissions testing.

= Home Screen > OBD-II/EOBD > OBDII Health Check

OBD Health Check menu

OBD-II (On-Board Diagnostics) provides a standardize “global” way to communicate with vehicle control modules/systems in order to check emission related components/systems for compliance. On-Board Diagnostics is basically the integrated “diagnostic” programming of the engine management system that monitors electrical sensors/components that influence exhaust emissions.

OBD-II Service Modes (or services) provide the standardized emissions related data, test results and services that the engine management system monitors and are available without the use of a specialized diagnostic tool. There are basically ten basic modes / services. Brief descriptions are provided below.

= Home Screen > OBD-II/EOBD > OBD Direct > OBD Diagnose > Start Communication

Visit Product Forums

For data and files that are automatically sent to the Snap-on Cloud, you can print them using your PC or mobile device from the Snap-on Cloud.

For data and files that are able to be saved on the diagnostic tool (e.g. code scans, screenshots, scope/meter data recordings, etc) they can be transferred to a PC using the ShopStream Connect application.

On the diagnostic tools, saved files can be viewed here:

= Home Screen > Previous Vehicles and Data > View Saved Data

No - Your diagnostic tool is not designed for reprogramming.

Other tools are available for this type of work, see Pass Thru

Depending on the vehicle, the vehicle identification process may be automated or it may require manual entry of the vehicle information.

Instant ID - Automatically completes the identification process upon initial communication between diagnostic tool and the vehicle using OBD-II VIN mode $09. Instant ID requires specific vehicle support and procedures.

Auto ID - Automatically completes the identification process after the vehicle make and year are manually entered.

= Home Screen > Scanner > [ID Vehicle] > Engine > Codes Menu > Display Codes

Terminology will vary between makes for the menu choices. As example the selections “Codes Menu” and "Display Codes" (as shown above), may appear as a different names (e.g Codes, Codes Menu, Codes Only, Codes (No Data), Service Codes) or something similar depending on the vehicle manufacturer.

Selecting the applicable menu choice (e.g. Display Codes) may open either a list of diagnostic trouble codes (DTCs) for that system or a submenu of DTC viewing options.

Depending on your diagnostic tool features, the code list may also include SureTrack® information. SureTrack is an optional service which may provide additional troubleshooting information (e.g. Common Replaced Parts data, Real Fix and Related Fixes) for the selected DTC.

This describes typical instructions, and may not be applicable to all tools.

Minimizing the number of PIDS displayed allows you to focus on any suspicious or symptom‑specific data parameters and results in a faster data refresh rate.

You can add or remove most PIDs from the list, however certain vital PIDs may not be removed. These appear in gray at the top of the list along with a lock icon, and they cannot be selected.

1.

Select the Custom Data List icon on the toolbar.

The data selection screen displays and selection icons appear. Check marks to the left of the parameter description indicate which parameters are selected for display.

Data custom PID selection

2.

Create your custom data list by selecting (check mark) the parameters to include.

3.

Select the Back or Accept icon to display the updated data list.

From the Custom Data list, if you select Back to display the Data Menu, your new Custom List shows as a selectable option at the top of the list. This Custom List option will only remain an option as long as you are in the Data Menu. This allows you to view other data lists and return to your Custom List, however, if you back out to the Main Menu, and then return to the Data Menu your Custom List is deleted.

Cross-System Custom PID list

Some vehicles may support a cross-system custom PID list, which allows you to choose multiple PIDs from across available systems to create a custom list.

Selecting a cross-system custom PID list is similar to selecting a standard custom PID list, however you have the option to select PIDs from multiple lists.

At the time of this publication, only select CAN integrated 2005 and later Mercedes- Benz®, Jaguar®, Chrysler®, Volkswagen® and Audi® vehicles support this feature. As future diagnostic software updates occur, additional vehicle makes and models may be included.

From the data selection screen, each list item is expandable, by selecting it’s Expand icon. You can expand any item from the list and select which PIDs you want to include, and then collapse the list and choose another if desired. The check marks to the left of the parameter description indicate which parameters are selected for display.

Once you have selected all the PIDs you need, select the Accept icon to view the new custom list, . The numbers indicate how many you selected for each group.

From the Custom Data list, if you select Back to display the Data Menu, your new Custom List shows as a selectable option at the top of the list. This Custom List option will only remain an option as long as you are in the Data Menu. This allows you to view other data lists and return to your Custom List, however, if you back out to the Main Menu, and then return to the Data Menu your Custom List is deleted.

This describes typical instructions, and may not be applicable to all tools.

Selecting the View icon opens a drop-down menu of viewing options.

●

PID List

●

1 Graph

●

2 Graphs

●

4 Graphs

The PID List view is a 2-column display with the name of the parameters in the left column and their current values in the right column.

PID List view

The 1, 2, and 4 Graph views divide the screen horizontally to simultaneously display data graphs for the indicated number of parameters .

Four graph view

= Home Screen > Scanner > [ID Vehicle] > [Choose System] > Functional Test

Functional Tests are used to access vehicle-specific subsystem tests. Test availability varies by manufacturer, year, and model. Only the tests available/supported for the identified vehicle display in the menu.

Follow all screen instructions while performing tests. How and what information is presented on the screen varies according to the type of test being performed and the vehicle being serviced.

Functional tests are typically actuated by icons or controls in the upper toolbar designated to turn a component on/off or set testing times or other variables.

Types of functional tests will vary:

●

Information Tests—these are read-only tests, like selecting “VIN” from a Functional Tests menu to display the VIN of the identified vehicle.

●

Toggle Tests—these tests switch a component, such as a solenoid, relay, or switch, between two operating states.

●

Variable Control Tests—these tests command a certain value for a system or component, such as varying spark timing in 1° increments or EGR valve duty cycle in 10% increments.

●

Reset Tests—these tests reset the adaptive, or learned, values that are stored in the vehicle electronic control module memory.

●

Scripted Tests—these tests are software routines that place the vehicle into special operating modes for performing certain repairs, such as bleeding brakes with ABS.

This describes typical instructions, and may not be applicable to all tools.

The Code Scan function and results are dependent upon the vehicle. Not all vehicles may support this function.

After you have connected and identified a vehicle with the Scanner function, Code Scan is available from the Vehicle System menu.

Selecting Code Scan from the Vehicle System menu starts an active scan of vehicle control modules, and opens the Code Scan results screen.

When initially opened, a progress bar is shown at the top indicating the active scanning progress. Once completed, code results are displayed by system.

The following results are displayed as the modules are scanned.

●

Total Number of Systems (modules) Analyzed

●

List of All the Systems Analyzed with DTCs Totals

●

Global OBDII DTCs

●

Readiness Monitor Test Status

If the vehicle is OBD-II compliant, typically 1996 and newer you can still get useful data using the OBD function, as this allows you to access “generic” OBD-II/EOBD data.

The OBD-II/EOBD icon is located on the Home screen.

Generic OBD-II/EOBD data is limited to emission related diagnostics and allows you to access:

●

OBD-II Service Modes, to check emissions-related data and diagnostic trouble codes (DTCs)

●

Readiness Monitor status

●

MIL status

Communication protocols provide a standardized way of transferring data between an ECM and a diagnostic tool. Global OBD may use the following communication protocols:

●

ISO 15765-4 (CAN)

●

ISO 27145 (WWHOBD CAN)

●

ISO J1939 (CAN)

●

ISO 9141-2 (K-LINE)

●

SAE J1850 PWM (Pulse Width Modulation)

●

SAE J1850 VPW (Variable Pulse Width)

●

ISO 14230-4 (Keyword Protocol 2000)

●

SAE J2284/ISO 15765-4 (CAN)

When initially attempting to establish communication with the ECM the diagnostic tool attempts to communicate trying each protocol in order to determine which one is being used. During normal operation the communication protocol is automatically detected. If automatic detection fails, communication protocol can be manually selected.

To manually set the protocol, see OBD-II/EOBD > OBD Diagnose > Manual Protocol Selection

Using unsupported OBD communication protocols may activate warning lights and can set network related faults. Only use the manual selection option when OBD protocol is already known.

Fast Track Intelligent Diagnostics provides access to code related data, information, and tests, all from one screen when viewing codes in Scanner. (General overview)

Quickly find TSB's, smart data PID lists, out-of-range PIDs, functional tests, Top Repairs Graph and Real Fixes, all related to the selected code.

In addition, you can directly access all (not just code related) PIDs and functional tests from one place, as compared to accessing them separately through the individual system menu.

In this User Manual application, see Main Menu > Diagnostic Tool Functions > Intelligent Diagnostics for details.

See SureTrack Help (opens new tab)

This feature is only applicable with diagnostic tools that are equipped with a Scope/Meter (e.g. TRITON Family, MODIS Family, etc).

Leads and probes are supplied with your diagnostic tool. Their recommended connection is as follows.

The shielded yellow lead is used with channel 1, and is color matched with the channel 1 jack on the diagnostic tool. This lead also includes two black, right-angle common ground plugs. One plug is standard and the other is stackable. The standard ground plug should always be connected to the ground (GND) jack on the diagnostic tool.

The stackable ground plug is used for connecting additional ground leads, such as the Channel 2 or the Secondary Coil Adapter lead grounds. The stackable ground lead is internally connected to the standard ground lead, therefore it does not need to be connected to the diagnostic tool ground jack.

The shielded green lead is used with channel 2, and is color matched with the channel 2 jack on the diagnostic tool. This lead also includes a black, right-angle stackable ground plug.

Insulated alligator clips and probes (pointed type) can be attached to the end of the test leads. Each alligator clip is color matched with a test lead, and the probes are available in red and black.

To purchase leads, probes and related equipment, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

This feature is only applicable with diagnostic tools that are equipped with a Scope/Meter (e.g. TRITON Family, MODIS Family, etc).

An optional Low Amp Current Probe is used measure AC or DC current up to 60A. This probe includes two scales (0 to 20A) and (0 to 60A) that can be used to provide accurate and reliable non-intrusive current measurement for components such as, ignition coils, fuel injectors, fuel pumps, relays, and electric motors.

For more information, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

Battery Replacement

The RED LED flashes when the minimum operating voltage is approached, indicating that the battery needs to be replaced. When replacing the battery, use the 9-volt alkaline type only. Using any other type of battery in the Snap-on Low Amp Current Probe will invalidate your warranty.

To replace the battery:

1.

Unclamp the probe from the conductor.

2.

Using the On/Off and Range Selector switch, turn the Low Amp probe off.

3.

Disconnect the output leads from external equipment.

4.

Loosen the rear captive screw that secures the front battery cover.

5.

Lift the cover through 30° and pull it clear of the probe body. The battery is then accessible.

6.

Remove the old 9-volt alkaline battery and insert the new 9-volt alkaline battery. Replace the battery cover and re-tighten the battery cover captive screw. Be careful not to over tighten it.

 

This feature is only applicable with diagnostic tools that are equipped with a Scope/Meter (e.g. TRITON Family, MODIS Family, etc).

Different pressure transducers and adapters are available for measuring positive and negative gas and liquid pressures. Depending on the adapter, measurement capabilities range from 1 to 5000 psi and up to 29 inHg. Measurement and application capabilities vary per device.

For more information, contact your Snap-on representative and/or visit Diagnostic Tools and Accessories

See Component Testing

This feature is only applicable with diagnostic tools that are equipped with a Scope/MultiMeter (e.g. TRITON Family, MODIS Family, etc).

Much like a standard multimeter, the Scope Multimeter function allows you to perform multiple types of circuit and component measurement tests using the built in Digital Multimeter (DMM). In addition, two more powerful features are also built in, Graphing Multimeter (GMM) and Lab Scope.

The graphing multimeter(GMM) provides two channels for testing and plots a visual graphing line of the signal. The GMM uses a higher sample rate (than a DMM) to calculate signal measurements. This characteristic along with the visual graph, make the GMM ideal for finding intermittent dropouts or glitches that may not be obvious when viewing a digital value. A key advantage of the GMM is being able to capture a signal over a long time interval and then review it’s graphical history, to visually see if and when dropouts have occurred.

The Lab Scope provides two channels for testing and allows you to visually see a signals waveform, which in turn allows you to see the strength and shape of the signal. The lab scope also samples signals at a high rate, which allows you to see a higher level of detail in short samples of the signal, especially in signals that change rapidly. In addition, the lab scope also provides more control over the acquisition of the signal and in how it is displayed, through the use of triggers and channel controls. All of these features allow you to analyze signals in great detail when performing component testing.

To use these functions, open as shown below

= Home Screen > Scope / Multimeter>(Lab Scope, Graphing Multimeter or Digital Multimeter)

Connect the supplied test leads and probes as applicable using one or both channels and the ground lead. See How do I connect the meter leads to the tool?

For additional information, within this User Manual application, see Main Menu > Diagnostic Tool Functions > Scope / MultiMeter.

To protect vehicle communication networks from unauthorized access, OEM’s are implementing Security Link modules that only allow authorized users to access certain diagnostic functions using an approved diagnostic tool.

Using Security Link and your Snap-on diagnostic tool, you can have the ability to communicate with most vehicles that are equipped with Security Link modules.

Currently Security Link is only compatible with Fiat Chrysler Automobiles (FCA) 2018+ models.

How do I get setup to use it, so I can connect to vehicles with Secure Vehicle Gateways?

●

To use Security Link you will need to create an OEM specific Security Link account and a Snap-on Technician Profile.

For more information on how to setup these accounts and get authorized:

See Security Link™ (opens new tab)

Before you can use Security Link , you need to create a Snap-on Technician Profile, see Snap-on® Techincian Profile (opens new tab).

The ShopStream Connect™ (SSC) software is a free PC-based software that extends the capabilities of your diagnostic tools.

Using ShopStream Connect software with your diagnostic tools allows you to do the following:

Application and features will vary across diagnostic tools.

View, Print, and Manage data saved from your Diagnostic tool.

●

Move and copy your data between the diagnostic tool and your PC.

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View and Print trouble codes saved with select diagnostic tools. This allows you to share the data in a report format with vehicle owners or other technicians.

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Add or edit notes and comments to diagnostic tool data files.

For additional information, see ShopStream Connect (opens new tab)

Downloading and Installing

Windows® 8/8.1 or 10 is required to use ShopStream Connect.

1.

Download ShopStream Connect from our website to your PC (it's free).

Visit your product specific market website to download the application.

For the United States and Canada visit:     snapon.com/diagnostics/us/SSC

2.

Launch the installation file (ShopStreamConnect.exe).

3.

Follow the screen prompts to complete the installation.

For additional information, see ShopStream Connect (opens new tab)

Connect-to-PC allows you to transfer saved data files on your diagnostic tool to your personal computer using a USB cable.

The optional ShopStream Connect™ PC software allows you to view, print and save data files on your PC. In addition, you can download software updates from the PC to the diagnostic tool. These features provide an ideal way to manage saved data files.

= Home Screen > Tools > Connect-to -PC

After the confirmation message (In Connect-to-PC mode) displays:.

4.

Connect the supplied USB cable to the diagnostic tool and then to the PC.

The diagnostic tool, displays as an external drive. If you have ShopStream Connect installed, it may open automatically, however you may also use Windows File Explorer to transfer files. Files are located in the “USERDATA” folder.

5.

When finished, select Exit on the diagnostic tool, and disconnect the USB cable.

For additional information, see ShopStream Connect Help (opens new tab)

Get Connected allows you view the diagnostic tool serial number, PIN and Code needed to create a Snap-on Technician Profile, which then allows you to use companion applications, like the Cloud and Security Link.

= Home Screen > Tools > Get Connected

Get Connected allows you view the diagnostic tool serial number, PIN and Code needed to create a Snap-on Technician Profile, which then allows you to use companion applications, like the Cloud and Security Link.

= Home Screen > Tools > Get Connected

Snap-on Cloud is a mobile-friendly cloud-based application designed specifically for technicians to store, organize and share information.

For setup help, see Snap-on Cloud (opens new tab)

Using Snap-on Cloud (ALTUSDRIVE.com) allows you to:

●

Automatically transfer vehicle code scan reports from your diagnostic tool (Wi-Fi must be ON and connected ) to the Snap-on Cloud.

●

Share/send reports and data files from the cloud via e-mail, or other mobile apps.

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Organize stored data.

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Search your saved files by user defined Tag, Description and Title

To access and use the Snap-on Cloud you need to first setup a Snap-on® Technician Profile (opens new tab).

Before you can use the Snap-on Cloud or Security Link applications, you need to create a Snap-on Technician Profile at ALTUSDRIVE.com.

See Snap-on® Techincian Profile (opens new tab).

Installing software updates and upgrades varies depending on your diagnostic tool.

See Software/Firmware Upgrade & Update Help for information. (opens in new tab)

Software license agreements are integrated into the software and are "accepted" when the tool is initially activated and whenever a new software upgrade is installed.

Use of Software is governed by the terms and conditions of the End User License Agreement. The diagnostic tool should not be initially operated until the End User License Agreement is read. Use of the device acknowledges your acceptance of the End User License Agreement. The Snap-on Incorporated Software End User License Agreement may be provided with the diagnostic tool, and is available at: https://eula.snapon.com/diagnostics

For customer and end-user access and convenience, Snap-on is providing the End User License Agreements (link above) applicable to the Snap-on Diagnostics software and platforms. These agreements or an earlier one you agreed to was either provided as hard copy or resident within the diagnostics platform software.

The diagnostic tool software version is displayed on the System Information screen:

= Home Screen > Tools > System Information

Use our Vehicle Coverage Lookup application.

If you have recently purchased a software upgrade, you will need to reactivate your account to access SureTrack Community.

See SureTrack Help (opens in new tab)

See SureTrack Help (opens in new tab)

Check the power source. Ensure the battery is installed, in good condition and fully charged. If the tool will not power up by battery, connect the AC power supply.

If you are still experiencing difficulties, contact customer support

Phone

●

1-800-424-7226

E-Mail

●

diagnostics_support@snapon.com

In situations where the display is frozen and is not responding to touch screen actions or control buttons, it may be necessary to perform an emergency shutdown. It is not recommended to do this during active vehicle communication, try to exit vehicle communication before shutting down.

To force an emergency shutdown, press and hold the Power button for five seconds until the diagnostic tool turns off. then try and reboot the tool and resume operations. If you are still experiencing erratic or abnormal operation, try connecting to a different vehicle and/or using a known good data cable or scan module (as applicable).

If you are still experiencing difficulties, contact customer support

Phone

●

1-800-424-7226

E-Mail

●

diagnostics_support@snapon.com

 

The Previous Vehicles and Data function allows you to reactivate recently identified vehicles.

 

= Home Screen > Previous Vehicles and Data > Vehicle History

The diagnostic tool stores the identification of the last twenty-five vehicles tested, so there is no need to go through the complete vehicle identification sequence when performing a retest after repairs have been made. The oldest vehicle record is deleted when a new vehicle is identified once there are twenty-five vehicles on file.

Select the vehicle from the list and follow the prompts to re-activate it.

The Quick Lookups feature provides access to vehicle manufacturer, Engine Oil Specifications, Oil Service Reset Information

= Home Screen > Quick Lookups > Oil Specs and Resets

The Quick Lookups feature provides access to vehicle manufacturer, Tire and Wheel Service Information and TPMS Reset Information.

= Home Screen > Quick Lookups > Tire and Wheel Service

ShopKey Pro is a specialized subscription service that provides OEM repair information, procedures, TSBs, wiring diagrams, and much more. In addition it has shop management capabilities like estimating, ordering and more.

Visit ShopKey Pro to learn more.

Visit ShopKey Pro to learn more.

Videos are provided for most tools at:

●

Training and Support

●

Snap-on Diagnostics - Training Videos On YouTube®

Use our online registration form to create and submit your contact information. Registering your diagnostic tool allows you to obtain warranty assistance and receive periodic messages from Snap-on about current products, features and promotions.

Register online (United States) : https://registration.snapon.com/products/DiagProductRegistration.aspx

Register online (Canada) : snapon.com/productregistration

The diagnostic tool Wi-Fi connection is only for the purpose of connecting to the Snap-on Diagnostics Information service in order to use features like Fast Track Intelligent Diagnostics, Snap-on Cloud, (SureTrack & Quick Lookups where applicable) etc.

The Wi-Fi connection does not provide access to the conventional Internet or any other services.

It is recommended to keep Wi-Fi on and connected at all times.

Watch this short video, or follow the steps below.

This describes typical connection instructions.

= Home Screen > Tools > Settings > Configure Wi-Fi

1.

Select the Wi-Fi power icon.

2.

The Wi-Fi icon will change to, indicating Wi-Fi is on.

3.

To connect, select your network from the available networks.

A password is required when choosing a secured (protected) network. Networks with a proxy, challenge page, or that require the user to accept terms of usage are not supported. Wi-Fi performance varies depending on your wireless network equipment and ISP. Enter the required password and press Next, or select Connect to continue.

4.

Select OK to connect.

  ONLY the following tools support 2.4GHz Wi-Fi: APOLLO D8, ETHOS Edge, MODIS Edge, MODIS Ultra, P1000, SOLUS Edge, SOLUS Legend, andTRITON D8.
All other current Wi-Fi equipped tools support 2.4GHz & 5GHz.

Router Information

Router compatibility and setup are important factors to check when trying to determine connectivity problems. Although we have tested this device at the factory to verify connectivity, we cannot guaranty its connectivity with your specific equipment. There may be some situations that require your time for router connection troubleshooting and/or additional consultation and equipment. Snap-on Incorporated is not responsible for any costs incurred for any additional equipment, labor or consultation charges or any other costs that may result from correcting non-connectivity issues with this device.

Routers using WEP encryption are not supported and should not be used.

Check Router Settings

Verify the following router settings BEFORE you begin troubleshooting a non-connectivity or “No Connection” problem. After each check, make any corrections as necessary then retest for connectivity. Contact your IT administrator or ISP for assistance.

1.

Check your router connection and if applicable, the remote wireless access point connection.

2.

Clear saved Wi-Fi networks

3.

Verify:

a.

Router is configured to use Dynamic Host Configuration Protocol (DHCP), not a static IP address.

b.

Router and/or settings for this device are configured to 2.4GHz. 5GHz is supported, however 2.4GHz is the preferred setting as it provides more range.

c.

Router is configured to B/G and/or N standard wireless networks to 2.4GHz. 5GHz is supported, however 2.4GHz is the preferred setting, as it provides more range. See your router "User Guide" for setup, connection and troubleshooting procedures.

Routers using WEP encryption are not supported and should not be used.

4.

Check for router firmware and update to current version, if applicable.

5.

Restart or reset the router. See your router "User Guide" for procedures.

6.

Connect to a different router.

Troubleshooting Chart

General -Troubleshooting
Problem		Corrective Action
No Connection Information Services are not available	Your Authorized Access has expired	Contact your sales representative.
	Access may be temporarily unavailable	Try to access the function at a later time as updates may be in process.
	Wi-Fi radio is turned Off	1. From the Home screen, navigate to Tools > Settings > Configure Wi-Fi. 2. Select the Wi-Fi icon and turn the Wi-Fi radio on. 3. Connect to a known good network.
	Not connecting to a network	1. Clear your saved Wi-Fi networks. 2. Connect to a network. 3. From the Configure Wi-Fi screen select the Wi-Fi Test icon and check the results.
Wi-Fi connection drops off or disconnects intermittently	Wi-Fi Signal strength insufficient	Check Wi-Fi signal strength - out of range or interference. Move closer (within 50 Ft. (15 M) or into a direct open sight-line of the router or if applicable, remote wireless access point. Eliminate interference from overhead lights, windows, walls, other wireless devices, metal objects and devices that emit electrostatic discharge. Configure router to 2.4GHz for extended range capability.
	Router overloaded	Disconnect/disable other Wi-Fi devices connected to the router.