This is an important update about OEM requirements and how that is going to affect your Snap-on® diagnostic tool if you do not purchase and install the latest software version now.
Keeping your scan tool up to date means that you have access to the latest software communications content as well as access to web-based services.
Keeping up-to-date means you get access to the latest vehicles, systems and engines. Depending on your product, you also get uninterrupted access to Fast-Track® Intelligent Diagnostics, Technical Service Bulletins, Service Resets and Relearns, SureTrack®, Snap-on® Cloud*, Oil Specs and Resets, Tire and Wheel Service. And now this includes Security Link™ (previously Secure Vehicle Gateway™).
Vehicle manufacturers are implementing security features to prevent unauthorized intrusions into their systems - much like FCA Secured Gateway. This is changing the way that scan tools need to work.
If you work on FCA or Ford vehicles the best way to avoid interruption is to make sure your scan tool is running the latest software.
You can do it now. Contact your Snap-on representative and ask for software version 22.2. You can select from several purchase options to best suit your needs.
* Snap-on Cloud uploads will cease without the latest software, but access to previous loaded records remains.
As the security protocols are ever changing, Snap-on needs to ensure that any manufacturer's changes are implemented immediately. It is only possible to do this on products operating the latest software.
Manufacturers may also require a subscription to their system to allow the authentication to complete. This is not the same as a Snap-on subscription or software upgrade.
These changes will start to take place in July.
Yes, access to these services are available for 6 months from the time of upgrade (plus 1 month grace period) from the date the upgrade was purchased.
Contact a Snap-on representative or Diagnostics Customer Care at (800) 424-7226 or diagnostics_support@snapon.com
§ To enable Fast-Track® Intelligent Diagnostics on products that support it, a Prepaid Plan or Subscription is required.