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What is ShopStream Connect™?

ShopStream Connect is complimentary Tool Management Software which helps you manage your diagnostic records. What’s more, if you are on our subscription plan it also gives you the exclusive ability to update your Snap-on scan tool with the latest software upgrades, as soon as it’s released.

For those customers who have a current software upgrade, service releases can also be downloaded using the ShopStream Connect software.

ShopStream Connect is a PC-based program that works with the each of the Snap-on diagnostic platforms supplying different levels of support dependent on the platform features. 

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  Overview

ShopStream Connect is a Windows®-based Snap-on software application that helps keep you and your diagnostic tool productive and profitable every day.

  • Transfer, save, manage, review, annotate, e-mail and print files that were saved or recorded on your Snap-on diagnostic platform

  • Open scanner movie files on your computer that you have recorded on your diagnostic tools, as well as display up to 16 graphs on the screen at once so all of a vehicle’s scan data is immediately to hand

  • View and update your vehicle system reports

  • If you have a platform that includes a scope then you can view lab and ignition scope recordings, auto play, step through frames and pages, zoom and use cursors to help analyze waveforms. Customize the display with scales and a grid. Reposition each channel individually, and invert colors for printing

  • Download service releases to keep your tool performing at the top of its game

  • If on our subscription program, download and install the latest software upgrade

  Data Manager

With the Data Manager and new Scanner Codes Viewer you can view and print Trouble Codes saved on diagnostic platforms.  Plus, create custom printouts of scan data to share with vehicle owners, or save it with your vehicle records.

ShopStream Connect Data Manager

 

See Supported Platforms to see which products are supported with this feature.

  Scope Viewer

Platforms with a scope can view lab and ignition scope recordings, auto play, step through frames and pages, zoom and use cursors to help analyze waveforms. Customize the display with scales and a grid. Reposition each channel individually, and invert colors for printing.

ShopStream Connect Scope Viewer

 

See Supported Platforms to see which products are supported with this feature.

  Software and Service Release Downloads

With ShopStream Connect, you can also access the latest software service releases to enhance the performance of your Snap-on diagnostic tool. Download software service releases directly from the internet for your tool.

ShopStream Connect Platform Software Update

 

See Supported Platforms to see which products are supported with this feature.

  What are the system requirements?
  • Microsoft Windows® 10
  • Microsoft miminum hardware requirements
    • Processor: 1 gigahertz (GHz) or faster processor or SoC
    • RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
    • Hard disk space: 16 GB for 32-bit OS or 20 GB for 64-bit OS
    • Graphics card: DirectX 9 or later with WDDM 1.0 driver
  • Display resolution XGA 1024 x 768 or higher
  • Internet connection
  • USB 2.0 or later for diagnostic platform connection
  • Adobe® Reader 8.0 or higher, for displaying user manual
  What file types does ShopStream Connect support?
  • Data Manager – Displays files with the following extensions
    • .lsc - Lab scope preset
    • .isc - Ignition scope preset
    • .vsc - ShopStream preset
  • Scanner DataViewer – Opens files with the following extensions:
    • .pids - ShopStream Scanner “movie”
    • .scm - Scanner “movie”
    • .scp - Scanner Snapshot
    • .scs - Scanner Screen Snapshot
    • .spm - ETHOS Scanner “movie”
    • .Icm - Microscan Scanner “movie”
  • Scanner Code Viewer – Opens files with the following extensions:
    • .xml - Scanner Code Files
  • Scope Viewer – Opens files with the following extensions:
    • .ism - Ignition Scope “movie”
    • .iss - Ignition scope screen
    • .isp - Ignition Scope Snapshot
    • .lsm - Lab Scope “movie”
    • .lss - Lab Scope Screen
    • .lsp - Lab Scope Snapshot
    • .mmm - Multimeter “movie”
    • .mms - Multimeter Screen
    • .mmp - Multimeter snapshot
    • .vsm - Verus Scope “movie”
    • .vss - Verus Scope Screen
  • Image Viewer – Opens files with the following extensions:
    • .bmp - Screen Snapshot (bitmap image file)
    • .jpg - Screen Snapshot (JPEG image file)
    • .sps - Scanner Screen Snapshot
  Supported Platforms - how is my tool supported?

 

Feature Support

Data Manager

 Scan Data Viewer

Scope Viewer

Vehicle System Report

Print/Email

Software & Service Release Downloads

APOLLO-D8™ X X   *1 *1 X
APOLLO-D9™ X X   *1 *1 *2
ETHOS® Series X X   X X X
MICROSCAN® III X X        
MODIS™ Series X X X *1 *1 X
P1000™ X X   X X X
SOLUS Edge™ X X   *1 X X
SOLUS Legend® X X   *1 X X
SOLUS Ultra® X X   X X X
TRITON-D8™ X X X *1 *1 X
TRITON-D10™ X X X *1 X *2
Vantage® Series X   X   X X
VERUS® Series X X X *1 *1 *2
ZEUS® X X X *1 *1 *2

 

* ShopStream Connect support not required - See platform product page for more feature support details
1 View via SSC or on-tool / print & email via Snap-on® Cloud
2 Only 'Over the Air' downloads direct to the tool

  Resources

How do I download ShopStream Connect?

Complete this form and you will be redirected to a page with a download link.

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