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The Snap-on Cloud @Altusdrive

 

What Is Snap-on® Cloud? Diagnostic Reports, Storage and Sharing 

Snap-on® Cloud is a diagnostic data management service that allows technicians to store, organize and share vehicle reports, images and diagnostic data from compatible Snap-on diagnostic tools. With current Snap-on diagnostic software, Vehicle System Reports from supported pre- and post-scans can be uploaded automatically and accessed from a laptop, desktop computer, smartphone or tablet.  

 

How Does Snap-on® Cloud Support Pre- and Post-Scan Reporting?

Snap-on® Cloud makes diagnostic reporting easier by allowing technicians to upload, organize and share files created using compatible Snap-on® diagnostic tools. Current Snap-on® diagnostic software is required to upload new content, while previously uploaded files remain accessible through the service. 

A pre-scan helps find existing faults before work begins and provides a record of the vehicle’s condition. A post-repair scan helps verify that the identified issues have been resolved and that the repair is complete. Diagnostic Health Scan reports present full-system scan results in a clear format, helping technicians explain required work and completed repairs. 

On supported platforms*, Vehicle System Reports from pre- and post-scans can be uploaded automatically to Snap-on ® Cloud, making diagnostic information easier to store, access and share.  

 

How to Store, Organize and Share Diagnostic Data with Snap-on® Cloud 

With current Snap-on® diagnostic software*, technicians can upload screenshots, images and diagnostic files from compatible scan tools to Snap-on® Cloud. Integrated cameras in ZEUS+, ZEUS, VERUS Edge and Diagnostic Thermal Imager Elite allow image captures and screenshots to be synchronised directly with the cloud.  

 

How Are Files Organized in Snap-on® Cloud? 

Snap-on® Cloud automatically tags files using the vehicle identification number (VIN), year, make, model and engine, making information for a specific vehicle easier to find. Images can be labeled as a “known good view” or “known bad/suspect view”, while custom keywords can be added to make files easier to retrieve. 

 

How Can Technicians Share Snap-on® Cloud Files? 

Technicians can save up to 20 frequently used contacts in their Snap-on® Cloud account, such as a service advisor or shop manager. They can also send diagnostic reports, screenshots and images by text or email to customers, colleagues or insurance companies without saving them as contacts first. 

Permanent file links can also be created for sharing through other services, including webmail and shop management software. 

Together, these features provide an organized digital record of vehicle diagnostic information and make it easier to access and share evidence of identified faults and completed repairs. 

 

What Are the Key Benefits of Snap-on® Cloud? 

Snap-on® Cloud gives technicians a central place to access and share diagnostic information by email, text and print, helping shops communicate findings clearly and manage vehicle records more efficiently. 

 

Clearer Customer Communication 

Technicians can share diagnostic reports, pre- and post-scan results and images. This evidence helps explain the vehicle’s condition, recommended repairs and completed work, supporting transparent conversations and greater customer confidence. 

 

Why Use Snap-on® Cloud Instead of Manual Reporting?

 

Cloud access reduces the need to transfer diagnostic files manually between devices. Reports and images can be retrieved when needed and shared digitally to support job reviews and repair approvals, allowing technicians to spend more time diagnosing and repairing vehicles. 

 

Benefits also include:  

  • Automatic VIN organization 

  • Secure online storage 

  • Instant report sharing 

  • Access from multiple devices 

  • Improve customer communications  

 

Why Should You Keep Snap-on® Diagnostic Software Up to Date? 

Keeping Snap-on® diagnostic software current is important because it is required to upload new content to Snap-on® Cloud and helps technicians access the latest supported vehicle coverage, repair information and diagnostic capabilities. 

 

Depending on the compatible Snap-on® diagnostic tool, current software can provide access to features including: 

 

Keeping the software current helps technicians diagnose and repair vehicles efficiently while making full use of the supported capabilities available on their Snap-on® diagnostic tool. For information about the current diagnostic software release, speak to your Snap-on® Franchisee or sales representative, or contact us here. 

 

*Full access to Snap-on® Cloud services is available with current software for ZEUS+™, ZEUS®TRITON™ TRITON-D10™, TRITON-D8®, APOLLO™APOLLO+™APOLLO-D9™APOLLO-D8™, SOLUS+™, SOLUS Legend™, SOLUS Edge™VERUS® Edge,  MODIS Edge™.  

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