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Put the experience of the Snap-on Customer Care team to work for you
Use the following tools only under the direction of a Snap-on Customer Care Agent.
For information, email diagnostics_support@snapon.com or call 800-424-7226.

 Please SAVE the required tool to the local machine and run locally.
 The tools on this site are not designed to be run from the Internet.

  1.    Snap-on Remote Technical Assistance (Password Required)
  1A.  VERUS Reimaging Tools
  2.    VIRUS DETECTION and VIRUS REPAIR Tools
  3.    VERUS® Service Release Software (ALL)
  4.    VERUS Error Message Menu
  5.    VERUS Preferred Settings
  6.    VERUS CheckDisk Manager
  7.    VERUS License Manager (XP W7)
  8.    VERUS CPU Reset Tool (VERUS 323 ONLY)
  9.    VERUS Hang On Shutdown At Saving Settings Screen
10.    VERUS Adobe Acrobat Reader V9 Patch
11.    VERUS/VERUS PRO Download Printer Drivers For Snap-on Tech Carts
14.    VERUS Database Backup/Restore/Transfer Utility (Units Above 10.4)
15.    VERUS Internet Explorer 8 Required For ProDemand/ShopKey 8
16.    VERUS Test The Condition of ShopStream Product Battery  Battery Messages
20.    VERUS Perpetual Firmware Download (10.4 & 11.2)
21.    VERUS Wi-Fi Setting's Backup
22.    VERUS USM Communication Driver
26.    VERUS Repair for DUC Not in System Tray or Not Auto-Updating (Windows XP Only)
27.    VERUS Repairs For a Failed 12.4.2 SR Update Installation. (Boot.ini) (12.4.2 Only)
30.    VERUS Repair a failed 11.2 Upgrade (11.2)
33.    VERUS Self Service Installer For 11.2 SR1 (11.2.1)
34.    VERUS Repairs For a Missing Virtual Keyboard (All Versions)
36.    VERUS Blank Version Screen In Menu Help (All Versions)
37.    VERUS Comprehensive Hard Drive Maintenance. (May Take Several Hours)
38.    VERUS Customer Care Service Package.
39.    VERUS Uninstall For ShopKey Pro Mobile
40.    VERUS 323 Firefox Download.