Heidi Salas

Director—Customer Care

Snap-on Industrial

Kenosha, WI

Years with Snap-on: 20


Positions Held at Snap-on: Director of Customer Care – Industrial, Director of Operations—Industrial, General Manager Puerto Rico Branch, Local Continuous Improvement Facilitator, Asset Manager, Supervisor Customer Service, International Representative, Sr. Sales Coordinator

Education: Bachelor of Arts, International Business and Spanish 

Interesting Snap-on Stories: I have been “married” to Snap-on for longer than my husband! I actually moved half-way around the world to Guam to drive a Snap-on truck and met my husband there. He and his friends used to compete to see who could buy the most tools from me!

Family: My husband and I stay busy raising our 3 crazy boys, JJ, Noah & Luke

Hobbies & Interests: I enjoy running, working out, and supporting our boys in their many activities

Favorite Snap-on Item: Ratcheting screwdriver, SSDMR4B

What does it mean to you to work for Snap-on?
What started out as my first job after college has turned into a fulfilling career with an awesome company! I have been blessed with many great opportunities in the 20 years that I have been with Snap-on, and have been privileged to work with many amazing people. I would not be where I am today without the support and teamwork of my fellow Snap-on associates.

Would you recommend Snap-on to a friend?
Absolutely! I take great pride in working for the best tool company in the world!


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