CUSTOMER TESTIMONIAL - BROOK RECOVERY LIMITED, LIVERSEDGE
Brook Recovery Limited in Liversedge has expanded into MOT testing with a new Sun MOT bay from Snap-on. Owner Wayne Brook talks about how the support he received from Snap-on helped him through approval and installation process:
"I’ve been in the garage trade a long time and tinkering with cars longer still. In recent years, I’ve introduced car repair services alongside my recovery business.
"I had been outsourcing my MOT jobs for a while, but this year I decided that I wanted to do this myself.
"I had made a number of enquiries with different suppliers. Snap-on not only gave the best price but I felt they had a slicker process.
Wayne Brook of Brook Recovery Limited in Liversedge.
"This process started with Mike Bell, my Snap-on sales representative. I liked his approach; he explained everything I needed to know but he didn’t force the situation.
"I hadn’t owned an MOT bay before but I didn’t have to worry about that. Mike provided all the support and managed the DVSA application process for me.
"There is so much that needs to be organised, if I’d done it myself I would have really struggled. Michael is the expert – it was a breeze for him!
"The welcome pack was good as well, you knew where you stood and could keep track of where you were in the project.
"We did the groundworks and build ourselves which started at the end of May 2017. Snap-on then installed the bay around mid-June and it was signed off by DVSA three weeks later.
"The whole process went smoothly and I’m really pleased with the outcome."