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SOLUS Edge Training Module 5

Last Updated: July 22, 2020

Overview

Troubleshooter: Code Tips, Symptom Tips, Common Problems, Tests and Procedures, Fast-Track Fixes

Resolution

VIDEO TRANSCRIPTION

Welcome to Snap-on Training Solutions. This module is designed to help you get the most out of your SOLUS Edge diagnostic tool, and covers the use of the Fast-Track Troubleshooter expert information.

The Snap-on Fast-Track® Troubleshooter contains experience-based tips designed to show the likely diagnosis for a specific vehicle, and to save repair time. Troubleshooter tips are based on real-world experience of OEM and specialty technicians.

20-30 Microprocessors

Interdependent Systems

According to the Society of Automotive Engineers, the average vehicle has 20-30 micro-processors.

SOLUS Edge Main Menu

Each one monitors one or more interdependent systems and subsystems. A problem in one system, can show up as a symptom in another system.

Code Tips

Main Menu (Engine), 

System Selection

To get started, select Troubleshooter from the main scanner menu. And select the vehicle system you want to diagnose.

Troubleshooter Main Menu 1

There are several tools within Troubleshooter to choose from. Let’s explore Code Tips. These take you down a step-by-step path, to determine the most likely components or circuits at the root of the problem.

Code Tip Selection 1

Let’s drill down to a specific DTC, or Diagnostic Trouble Code, also known as fault codes. In this case we will diagnose a code P0103. Select P0XXX for powertrain codes.

Code Tip Selection 2

And select P01XX Fuel and Air Metering.

Code Tip Selection 3

And there is our code P0103. Only tips related to the specific vehicle being tested are shown, to quickly lead you to the root cause of the problem.

Code Tip

Select the code to see the reason the code is set and a brief test to isolate, test and confirm the suspected cause of the fault. The repair tip highlights known issues for this specific vehicle and code to make it easier to diagnose. Code Tips are designed to show the most common faults first, saving you time and frustration.

Symptom Tips

Troubleshooter Main Menu 2

Some problems don’t set a fault code. These can be particularly difficult to diagnose. The Symptom Tips in Troubleshooter can solve these problems, with step-by-step guidance to diagnose problems with no code. Select Symptom Tips.

Troubleshooter Problems Menu 1

Symptom Tips also contain information on thousands of known service issues. Here we see choices for starting problems and for drivability problems. Let’s select Driving Problems.

Troubleshooter Problems Menu 2

What do we do when we have a lack of power?  Let’s select this item on the menu and find out.

Symptom Tip

Here we see the diagnostic power of Troubleshooter, a database of experience based information developed by master technicians. A common drivability problem for this specific vehicle is a loose crank sensor trigger on the crankshaft. Troubleshooter always shows us a simple test to verify this problem.

Common Problems

Troubleshooter Main Menu 3

Let’s look at one of the newer features in Troubleshooter - Common Problems.

Troubleshooter Submenu Evaporative Systems

The Evaporative System is a likely cause of some common failures on this particular vehicle.

Troubleshooter Cause - Evaporative Systems

Troubleshooter tells us that road debris can clog the evaporative system in this vehicle and cause a fuel tank collapse. And there you have the root cause for a problem with no fault code. Real world answers not found in OEM information.

Tests and Procedures

Troubleshooter Main Menu 4 

The Tests and Procedures section provides many ways to save diagnosis and repair time.

Tests and Procedures Main Menu

After Repair Tip

The After Repair section shows methods to verify that your completed repair has completely solved the customer’s problem. This includes relearn procedures and functional tests needed to verify and complete the repair.

Tests and Procedures Main Menu

Abbreviations Menu

Alphabet List

Abbreviations List

Select General Information and you will find definitions for thousands of OEM terms and abbreviations, always at your fingertips.

Tests and Procedures Main Menu

Test List 1

Test List 2

EVAP Test

Tests and Procedures covers thousands of simple tests to be certain a component is failed before you spend time replacing it. For example this EVAP system test shows how to test purge and vent solenoids using your scanner.

Tests and Procedures Main Menu

Drive Cycle Menu

Drive Cycle Instructions

Drive cycle procedures show the fastest way to set readiness monitors needed to complete emissions work.

Tests and Procedures Main Menu (Screen 16)

Fast-Track Fixes list

Fast-Track Fixes text: Complaint, Cause, Correction

Fast-Track Fixes cover common problems for the vehicle you are working on. These are proven fixes that have worked for technicians. Here we see a common fix for a P0300 code resulting from a leaky intake gasket. Answers are shown in a straightforward complaint, cause, correction format.

Applies To

SOLUS Edge™

Manuals

 

Diagnostics Product Family

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Accessing SureTrack

Accessing SureTrack

Diagnostics Product Family
  • MODIS Edge™
  • MODIS Ultra™
  • SOLUS Edge™

Accessing SureTrack Community

Accessing SureTrack Community

Diagnostics Product Family
  • APOLLO-D8™
  • ETHOS® Edge
  • MODIS Edge™
  • SOLUS Edge™
  • VERUS® Edge
  • VERUS® PRO
  • ZEUS®

APOLLO-D8 Quick Start Guide

Diagnostics Product Family
  • APOLLO-D8™

APOLLO-D8 User Manual

Diagnostics Product Family
  • APOLLO-D8™

APOLLO-D9 Quick Start Guide

Diagnostics Product Family
  • APOLLO-D9™

APOLLO-D9 User Manual

Diagnostics Product Family
  • APOLLO-D9™

Arcade Machine Owner Manual

Arcade Machine Owner Manual

Asian Import Vehicle Communication Software Manual

Description

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

BMW Vehicle Communication Software Manual

Description

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

Code Scan Report Editing & Printing

Diagnostics Product Family
  • APOLLO-D8™
  • ETHOS® Edge
  • ETHOS® Plus
  • ETHOS® PRO
  • ETHOS® Tech
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®

Code Scan Report Editing & Printing

Diagnostics Product Family
  • VERUS® PRO

Diagnostic Safety Manual

Diagnostic Safety Manual, EAZ0042B04E

Diagnostics Product Family
  • APOLLO-D8™
  • Diagnostic Thermal Imager
  • Diagnostic Thermal Imager Elite
  • ETHOS® Edge
  • ETHOS® Plus
  • ETHOS® PRO
  • ETHOS® Tech
  • MICROSCAN® III
  • MODIS Edge™
  • MODIS Ultra™
  • P1000™
  • SOLUS Edge™
  • SOLUS Ultra®
  • TRITON-D8®
  • VANTAGE® Ultra
  • VERUS® Edge
  • VERUS® PRO
  • ZEUS®

Diagnostic Thermal Imager Elite FAQ

Diagnostic Thermal Imager Elite FAQ

Diagnostics Product Family
  • Diagnostic Thermal Imager Elite

Diagnostic Thermal Imager Elite Quick Start Guide

Diagnostics Product Family
  • Diagnostic Thermal Imager Elite

Diagnostic Thermal Imager Elite User Manual

Diagnostics Product Family
  • Diagnostic Thermal Imager Elite

Diagnostic Thermal Imager FAQ

Diagnostics Product Family
  • Diagnostic Thermal Imager

Diagnostic Thermal Imager QSG

Diagnostic Thermal Imager QSG

Diagnostics Product Family
  • Diagnostic Thermal Imager

Diagnostic Thermal Imager User Manual

Diagnostic Thermal Imager User Manual

Diagnostics Product Family
  • Diagnostic Thermal Imager

Diagnostic Thermal Laser FAQ

Diagnostics Product Family
  • Diagnostic Thermal Laser

Diagnostic Thermal Laser Quick Start Guide

Diagnostics Product Family
  • Diagnostic Thermal Laser

Diagnostic Thermal Laser Safety Instructions

Diagnostics Product Family
  • Diagnostic Thermal Laser

Diagnostic Thermal Laser User Manual

Diagnostics Product Family
  • Diagnostic Thermal Laser

ETHOS Edge Quick Start Guide

Diagnostics Product Family
  • ETHOS® Edge

ETHOS Edge User Manual

Diagnostics Product Family
  • ETHOS® Edge

ETHOS Plus User Manual

ETHOS Plus User Manual, EAZ0078L00D

Diagnostics Product Family
  • ETHOS® Plus

ETHOS PRO User Manual

Diagnostics Product Family
  • ETHOS® PRO

ETHOS Tech Quick Start Guide

Diagnostics Product Family
  • ETHOS® Tech

ETHOS Tech User Manual

Diagnostics Product Family
  • ETHOS® Tech

ETHOS User Manual

ETHOS User Manual, ZEESC312K Rev C

Fast Download for ZEUS VERUS and VERDICT Platforms

Diagnostics Product Family
  • VERUS® Edge
  • VERUS® PRO
  • ZEUS®

Global OBD Vehicle Communication Software Manual

Description

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

Land Rover Vehicle Communication Software Manual

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

Low Amp Current Probe User Manual

Low Amp Current Probe User Manual

Diagnostics Product Family
  • MODIS Ultra™
  • VANTAGE® Ultra
  • VERUS® Edge
  • VERUS® PRO

M2 Scope Meter Quick Start Guide

Diagnostics Product Family
  • VERUS® PRO

M2 Scope Meter User Manual

Diagnostics Product Family
  • VERUS® PRO

Mercedes-Benz Vehicle Communication Software Manual

Description

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

MICROSCAN III Quick Start Guide

MICROSCAN III Quick Start Guide

Diagnostics Product Family
  • MICROSCAN® III

MICROSCAN III User Manual

Diagnostics Product Family
  • MICROSCAN® III

MICROSCAN Quick Start Guide

MICROSCAN Quick Start Guide

MICROSCAN User Manual

MICROSCAN User Manual

MODIS Component Test Meter User Manual

MODIS Component Test Meter User Manual

MODIS Edge Quick Start Guide

Diagnostics Product Family
  • MODIS Edge™

MODIS Edge User Manual

MODIS Edge User Manual

Diagnostics Product Family
  • MODIS Edge™

MODIS Flexible Gas Analyzer User Manual

MODIS Flexible Gas Analyzer User Manual

MODIS Lab Scope Plugin User Manual

MODIS Lab Scope Plugin User Manual

MODIS Scanner Plugin User Manual

MODIS Scanner Plugin User Manual

MODIS Ultra Quick Start Guide

MODIS Ultra Quick Start Guide, EAZ0079L00B Rev A

Diagnostics Product Family
  • MODIS Ultra™

MODIS Ultra User Manual

MODIS Ultra User Manual EAZ0079L03C Rev A

Diagnostics Product Family
  • MODIS Ultra™

P1000 Quick Start Guide

ZEESC334A1 Rev E P1000 QSG

Diagnostics Product Family
  • P1000™

P1000 User Manual

Diagnostics Product Family
  • P1000™

Product Warranty - 12 Month

Product Warranty - 12 Month

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VANTAGE® Ultra

Product Warranty - 24 Month

Diagnostics Product Family
  • VERUS® Edge
  • VERUS® PRO

PRO-LINK Ultra HDS Suite User Guide

Diagnostics Product Family
  • PRO-LINK® Ultra

PRO-LINK Ultra Registration Activation Guide

Diagnostics Product Family
  • PRO-LINK® Ultra

PRO-LINK Ultra User Guide

Diagnostics Product Family
  • PRO-LINK® Ultra

Scanner Demo Prop Instruction Manual

Scanner Demo Prop Instruction Manual

Scope Demo Prop Instruction Manual

Scope Demo Prop Instruction Manual

Snap-on Cloud Registration Instructions

Snap-on® Cloud Registration Guide for ZEUS, VERUS Edge, APOLLO-D8, MODIS Edge, MODIS Ultra, SOLUS Edge and Diagnostic Thermal Imager Elite

Diagnostics Product Family
  • APOLLO-D8™
  • Diagnostic Thermal Imager Elite
  • MODIS Edge™
  • MODIS Ultra™
  • SOLUS Edge™
  • VERUS® Edge
  • ZEUS®

Snap-on Cloud User Guide

User Guide for the Snap-on Cloud for TRITON-D8, APOLLO-D8, MODIS Edge, MODIS Ultra, SOLUS Edge

Diagnostics Product Family
  • APOLLO-D8™
  • MODIS Edge™
  • MODIS Ultra™
  • SOLUS Edge™
  • TRITON-D8®

Snap-on Cloud User Guide Diagnostic Thermal Imager Elite

Diagnostics Product Family
  • Diagnostic Thermal Imager Elite

Software License Agreement

Description

Diagnostics Product Family
  • APOLLO-D8™
  • ETHOS® Edge
  • ETHOS® Plus
  • ETHOS® PRO
  • ETHOS® Tech
  • MODIS Edge™
  • MODIS Ultra™
  • P1000™
  • SOLUS Edge™
  • SOLUS Ultra®
  • TRITON-D8®
  • VANTAGE® Ultra
  • VERUS® Edge
  • VERUS® PRO
  • ZEUS®

SOLUS Edge Quick Start Guide

SOLUS Edge Quick Start Guide

Diagnostics Product Family
  • SOLUS Edge™

SOLUS Edge User Manual

SOLUS Edge User Manual, ZEESC320A Rev B

Diagnostics Product Family
  • SOLUS Edge™

SOLUS Legend Quick Start Guide

Diagnostics Product Family
  • SOLUS Legend™

SOLUS Legend User Manual

Diagnostics Product Family
  • SOLUS Legend™

SOLUS PRO User Manual

SOLUS PRO User Manual

SOLUS Ultra Quick Start Guide

SOLUS Ultra Quick Start Guide

Diagnostics Product Family
  • SOLUS Ultra®

SOLUS Ultra User Manual

EAZ0075L06D Rev A

Diagnostics Product Family
  • SOLUS Ultra®

TRITON-D8 Quick Start Guide

Diagnostics Product Family
  • TRITON-D8®

TRITON-D8 User Manual

Diagnostics Product Family
  • TRITON-D8®

US Domestic Vehicle Communication Software Manual

EAZ0025B01J

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

VANTAGE Legend Quick Start Guide

Diagnostics Product Family
  • VANTAGE® Legend

VANTAGE Legend User Manual

Diagnostics Product Family
  • VANTAGE® Legend

Vantage PRO User Manual

Vantage PRO User Manual

VANTAGE Ultra Quick Start Guide

VANTAGE Ultra Quick Start Guide, EAZ0081L02A Rev A

Diagnostics Product Family
  • VANTAGE® Ultra

VANTAGE Ultra User Manual

Diagnostics Product Family
  • VANTAGE® Ultra

Vehicle System Report Editing & Printing

Diagnostics Product Family
  • MODIS Edge™

Vehicle System Report Editing & Printing

Diagnostics Product Family
  • VERUS® Edge
  • ZEUS®

VERDICT Quick Start Guide

VERDICT Quick Start Guide, EAZ0063L15A Rev B

VERDICT User Manual

EAZ0063L05G Rev E, VERDICT User Manual

VERUS Edge Quick Start Guide

Diagnostics Product Family
  • VERUS® Edge

VERUS Edge User Manual

VERUS Edge User Manual, ZEEMS330A Rev. E

Diagnostics Product Family
  • VERUS® Edge

VERUS PRO Quick Start Guide

Diagnostics Product Family
  • VERUS® PRO

VERUS PRO User Manual

EAZ0077L00D Rev E, VERUS PRO User Manual

Diagnostics Product Family
  • VERUS® PRO

VERUS User Manual

EAZ0061B46F Rev E, VERUS User Manual

VERUS Wireless Quick Start Guide

VERUS Wireless Quick Start Guide

VERUS Wireless User Manual

EAZ0061B46F Rev A, VERUS Wireless User Manual

Volkswagen-Audi Readiness Code Charts

Description

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

Volkswagen-Audi Vehicle Communication Software Manual

EAZ0031B01E

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

Volvo Vehicle Communication Software

EAZ0025B47A_RevC

Diagnostics Product Family
  • ETHOS® Plus
  • MODIS Ultra™
  • SOLUS Edge™
  • SOLUS Ultra®
  • VERUS® PRO

Waveform Demo Board User Manual

Waveform Demo Board User Manual

Diagnostics Product Family
  • MODIS Ultra™
  • VANTAGE® Ultra
  • VERUS® PRO

Wi-Fi Connection Diagnostic Thermal Imager Elite

Diagnostics Product Family
  • Diagnostic Thermal Imager Elite

WI-FI Connection Instructions for MODIS, SOLUS, ETHOS

Wi-Fi Connection instructions for MODIS, SOLUS, ETHOS

Diagnostics Product Family
  • ETHOS® Edge
  • MODIS Edge™
  • MODIS Ultra™
  • SOLUS Edge™

WI-FI Connection Instructions TRITON-D8 and APOLLO-D8

Diagnostics Product Family
  • APOLLO-D8™
  • TRITON-D8®

WI-FI Connection Instructions VERUS, VERUS PRO, VERDICT

WI-FI Connection instructions VERUS, VERUS PRO, VERDICT

Diagnostics Product Family
  • VERUS® PRO

WI-FI Connection Instructions ZEUS to 19.2, VERUS Edge

WI-FI Connection instructions ZEUS, VERUS Edge

Diagnostics Product Family
  • VERUS® Edge
  • ZEUS®

ZEUS Quick Start Guide

Diagnostics Product Family
  • ZEUS®

ZEUS User Manual

Diagnostics Product Family
  • ZEUS®