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SureTrack Troubleshooting

Applies To: APOLLO-D8™, APOLLO-D9™, MODIS Ultra™, SOLUS Edge™, SOLUS Legend™

SureTrack Troubleshooting for MODIS Ultra, SOLUS Legend and SOLUS Edge


The following troubleshooting information is not inclusive and is meant as a guide only. Other issues and solutions may arise that are not stated here. The following description of terms are provided for reference as used in the following troubleshooting chart:

  • Router - The data transmission device directly connected to your ISP
  • Remote Wireless Access Point - A wireless connection device between the router and your diagnostic tool
  • Wi-Fi Radio - The internal diagnostic tool radio transmitting and receiving Wi-Fi signals
  • Network Connection - Also called Wi-Fi connection. The configured Wi-Fi router connection the diagnostic tool connects to. This connection can be secured (password protected) or unsecured (open)



Last Updated: August 14, 2020

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