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SureTrack™ Expert Information System

The industry's most comprehensive source of expert knowledge

Queen's Awards 2019 - International Trade Queen's Awards 2019 - Innovation

 

SureTrack™ - recognised in 2019 with a Queen's Award for Enterprise in the Innovation category - brings together a unique combination of intelligence and expertise to help auto repair technicians of any experience level increase accuracy and efficiency from diagnosis to a completed repair.

The industry’s most comprehensive source of expert knowledge for professional technicians, SureTrack combines real-world insights with repair time-savers and detailed parts replacement records.

Build a diagnostic strategy with Real Fixes, Top Repairs, Causes and Fixes and more to reduce diagnostic time and increase accuracy.

Real Fixes

Learn what has worked for other technicians like you.

Access expert knowledge based on over 6 million repair records covering just about every year/make/model combination you’re likely to see in your shop.

Every system – from ABS to Transmissions, and more – is covered with shop-proven tips and test procedures.

Real Fixes deliver information in a concise, complaint-cause-correction format, making it quick and easy to find what you need to get started.

Diagnose and repair with more confidence, with industry’s largest database of real-world knowledge, all validated by SureTrack expert technicians.

Top Repairs

What is the root cause of the problem?

With this exclusive SureTrack feature, you’ll see which repair procedures are most frequently performed to successfully complete the repair on vehicles just like the one in your bay.

Quickly determine the most likely fix based on vehicle-specific model, mileage, codes, components and symptom.

Causes and Fixes 

Get an alternate view of possible repair solutions and plan a diagnostic strategy by seeing how diagnostic trouble codes (DTCs) and symptoms relate to commonly replaced components.

Once a code or symptom is selected, the Causes and Fixes feature shows the relationship between them and various components.

This is especially helpful when diagnosing multiple codes returned from the vehicle.

Guided Component Tests

SureTrack’s exclusive component tests give detailed, step-by-step diagnostic tests to perform, many in conjunction with Snap-on diagnostic equipment.

When indicated, known-good waveforms provide a point of reference to verify faulty parts.

You get all the information needed to verify the component is operating properly or failing, including:

  • Component location – Where on the vehicle the component is located
  • Component operation – What purpose the component serves for the vehicle
  • Connector end views – Graphics showing the connector and identifying the purpose of each pin
  • Best test location – The best component and pin/s to test

How to Access SureTrack 

SureTrack is exclusive to ZEUS®TRITON-D8®, APOLLO-D8™, the VERUS® and VERDICT® family of products, MODIS Edge™ and Ultra, SOLUS Legend™ and SOLUS Edge™ platforms. A current software subscription package or the latest software must be installed in order to get access. Wi-Fi connection is necessary.

SureTrack Blogs and Tips

Visit our SureTrack Real Fix blog page to see some verified examples of how you can use SureTrack within your diagnostic jobs - and fill in the box at the bottom of this page to get our regular Real Fix e-mails sent direct to your inbox.

Speak to your Snap-on Franchisee to get your software and SureTrack access code.

Click on the screenshots below to see examples of the information SureTrack can provide.

 

*SureTrack is fully integrated into ZEUS®, VERUS® Edge and VERUS PRO available with current software. SureTrack is available with current software on TRITON-D8®, APOLLO-D8™, MODIS Edge™, MODIS Ultra™, SOLUS Legend™ and SOLUS Edge™.

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